Customer Relationship Management Specialist (Richmond) at Adecco

Adecco Creative and Marketing is partnering with a leading financial services company to find a talented Messaging Execution Specialist for a long-term hybrid contract. This team creates the in-app and web messaging experiences that millions of customers see every day.If youre detail-oriented, tech-savvy, and love turning ideas into live digital experiences, this could be your next role!What Youll DoBuild, test, and launch in-app and web messagesCollaborate with internal teams to understand messaging goals and bring them to lifeTest messages across browsers, iOS, and Android devicesTroubleshoot messaging logic using basic API toolsAnalyze data from tools like Tableau and Splunk to ensure messages reach the right audienceKeep stakeholders updated on project progressFollow team workflows and contribute to process improvementsWho Were Looking For3+ years of experience in digital messaging, CRM, or campaign operations1+ year experience on macOSComfortable with basic technical tools (APIs, testing platforms, CMS)Highly detail-oriented and organized, able to juggle multiple projectsStrong written and verbal communication skillsResourceful problem-solver with a growth mindsetExperience with Google Workspace tools (Gmail, Drive, Calendar, etc.)Why Youll Love ItWork on high-impact digital experiences seen by millionsCollaborate with cross-functional teams in a fast-paced, supportive environmentOpportunity to grow your digital operations and messaging expertiseLocation: Richmond, VA (Hybrid must be onsite)