Customer Service Agent at Style Netbox

Customer Service AgentCompany: Style NetboxLocation: Los Angeles CASchedule: Monday to Friday 8-hour shiftsSalary: $33 $35 per hourAbout UsAt Style Netbox we believe that every brand is a canvas waiting to be transformed into a masterpiece. Were not just a marketing agency; were your creative partners on a journey to redefine your brands potential. With a fusion of artistry and strategy we weave stories that captivate designs that inspire and strategies that propel your business forward.Job DescriptionWe are seeking a passionate and driven Customer Service Agent to join our dynamic this role you will play a crucial part in ensuring our customers receive the highest level of support and service. As the first point of contact for our clients you will be responsible for responding to inquiries resolving issues and providing information about our products and services.ResponsibilitiesRespond promptly to customer inquiries via phone email and chatProvide accurate information about products and servicesTroubleshoot and resolve customer issues effectivelyMaintain up-to-date knowledge of company products and servicesDocument customer interactions accurately in our CRM systemFollow up with customers to ensure their issues are resolved satisfactorilyQualificationsHigh school diploma or equivalent; a degree is preferredProven experience in customer service or a related fieldExcellent verbal and written communication skillsStrong problem-solving abilities and attention to detailAbility to work in a fast-paced and dynamic environmentProficient in using computers and various software applicationBenefitsCompetitive hourly pay: $33 $35 per hour.Clear career path with leadership growth opportunities.Mentorship and training programs designed to accelerate development.Collaborative and creative work environment.Health dental and vision coverage.Paid time off and holidays.Full-time position with consistent MondayFriday schedule.Required Experience:Unclear Seniority Key Skills Corporate,Lighting,Marketing & Advertising,Back Office Employment Type : Full-Time Experience: years Vacancy: 1 Hourly Salary Salary: 33 - 35