Customer Service Agents at Vocalink Connections

Vocalink Connections partners with nationally recognized brands to provide high-quality customer service support through a network of skilled independent contractors. Our mission is to create flexible remote opportunities for motivated individuals who enjoy helping customers and managing their own earning potential. We are seeking reliable self-driven Independent Customer Service Agents to provide support for our clients. As a contractor you will manage your own schedule select the client program you want to service and deliver exceptional customer experiences from the comfort of your home. This is not an employee position. All roles are Independent Contractor 1099 opportunities. Provide customer service via phone chat or email depending on the selected client program.Handle inquires troubleshooting order support billing questions and general assistanceFollow client-specific guidelines and service proceduresMaintain professionalism courtesy and accuracy in all communicationsAttend required client certification (programs offer partially paid certification)Protect customer information with strict confidentialityRequirements Must be 18 years or olderMust reside in the United StatesMust have a quiet distraction-free work environmentReliable computer or laptop with updated operating system (Windows 11)Windows 11High-Speed internet connection (wired connection preferred)USB headset or compatible equipmentAbility to pass a background check (varies by client)Strong communication skills and a positive attitudeSelf-motivated and able to work independentlyBenefits100% Remote WorkFlexible scheduling - choose your own scheduleOpportunity to select from multiple client programsWork-from-home lifestyle with no commutingSupportive onboarding team to guide you through the registration processBi-Weekly pay Opportunities to increase earnings through performance and program choice Compensation Pay varies by client program Average range: $11-$15 per hour depending on program selection and performancePayments are issued to contractors - NO W-2 employmentHow to Get Started Click the link to begin the application process with Vocalink Connections. Our team will provide next steps including platform registration. If assistance is needed. Click this link: to start the application process. Join Vocalink Connections Today! If you are looking for remote flexible opportunities as an independent contractor and love delivering excellent customer experiences wed love to connect with you. Vocalink ConnectionsRecruitment Team Required Skills:Customer Service General Computer KnowledgeRequired Education:High School Key Skills Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking Employment Type : Full Time Experience: years Vacancy: 1 Monthly Salary Salary: 25000 - 35000