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Customer Service Associate at Raising Cane's

Raising Cane's No longer available $13+/hour

Job Description

Starting hiring pay at: $ 13.50


As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.

Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!


Qualities of awesome Canes Customer Service Associate:

  • Team player
  • Excellent communicator
  • Happy, Courteous and Enthusiastic
  • Hard working and attentive
  • Responsible and dependable
  • Authentic and genuine
  • Takes pride in doing a good job

Benefits available for hourly Crew:

  • Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection
  • OnePass Gym Membership Program
  • 401(k) With Safe Harbor Employer Match (age 21 & older)
  • Access to financial advisors for budget and retirement planning
  • Crewmember Assistance Program
  • Education assistance
  • Pet Insurance

Perks & Rewards for hourly Crew:

  • Paid Time Off
  • Closed for all major holidays
  • Early closure for company events
  • Casual Work Attire
  • Flexible Scheduling
  • Perkspot Employee Discount Program

Must satisfy hours requirement per year

Locations may vary


ESSENTIAL FUNCTIONS OF THE POSITION:

The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Lift and carry, push or pull heavy objects up to 50 pounds
  • Kneel, bend, twist or stoop
  • Ascend or descend stairs
  • Reach and grasp objects (including above head and below waistline)
  • Excellent verbal and written communication
  • Ability to show up to scheduled shifts on time
  • Cleaning tables, floors and other areas of the Restaurant
  • Taking orders from Customers and processing payments efficiently
  • Follow proper safety procedures when handling and/or preparing food
  • Ability to multitask


ADDITIONAL REQUIREMENTS:

  • Must be 16 years of age or older
  • Provide all Customers with quick and friendly service
  • Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
  • Work under pressure and at a fast pace
  • Align with Raising Cane's culture by balancing Working Hard and Having Fun
  • Take initiative
  • Comply with Company policies

Raising Cane's appreciates & values individuality. EOE




$27k is below typical pay for Tellers nationally

National salary averages
$27k
↓ 26% vs typical entry-level
Entry
Mid
Senior
This job
$31k Market range (10th-90th percentile) $48k

Pay increases slowly with experience in this field.

You may have room to negotiate or find better offers elsewhere. Raises may be modest; negotiate well upfront.

Hot hiring, constrained wages

Employers are hiring actively, but pay hasn't caught up with demand. Focus on competing offers and non-salary benefits.

Hiring leverage
Lean candidate
Wage leverage âš  Disconnect
Constrained
Mobility
Good mobility
Durability
High fragility

Why this market feels harder than it looks

This market is hiring aggressively, but compensation hasn't caught up and most openings are backfilling churn, not expansion. Employers are filling roles, but not bidding wages up.

Who this leverage applies to

Stronger for: Senior candidates with options
Weaker for: Entry-level candidates, Career switchers

Where to negotiate

Base salary
Sign-on bonus
Title / level
Remote flexibility
Scope & responsibility
Start date / PTO

Likely Possible Unlikely

Watch out for

Wage disconnect: Hiring is active but pay hasn't responded—negotiate on other terms.

Don't let hiring headlines mislead you—focus on concrete offers. Your leverage may be less durable than it appears—move decisively.

Does this path compound?

Job Growth →
High churn
Growth, flat pay
🚀 Compound
Growth + pay upside
⚠️ Plateau
Limited growth
Specialize
Experts earn more
Pay Upside →
Stable but flat

Steady work, but limited growth in both jobs and pay.

-13%
10yr growth
Most openings come from retirements and turnover, not new positions.
Typical: High school diploma or equivalent

Consider building adjacent skills to stay marketable.

Labor data: BLS 2024