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Sherwin-Williams

Customer Service Branch Associate I Automotive Finishes at Sherwin-Williams

Sherwin-Williams Richmond, VA

Job Description

DescriptionThe Branch Associate is responsible for receiving and preparing orders as well as safely moving loading and delivering products. This position is also expected to provide customer service and operate tinting mixing and color matching equipment as needed.The individual selected for this role will be expected to work at Automotive Branch #9108 located at 1610 Ownby Lane Richmond VA 23220.This is a part-time position.The work schedule will align with the branchs hours of operation of Monday through Friday between 8:00 AM and 5:00 PM. Specific working hours will be determined based on business needs and are subject to change.Job duties involve contact with customers which may include minors; and access to cash and other payment methods electronic equipment personal information store merchandise and other items of value and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Companys customers staff employees vendors contractors and the general public.ResponsibilitiesPrepare orders for delivery or pickup according to schedule (load pack wrap label ship)Load and unload products from deliveriesOperate and maintain warehouse vehicles and equipmentAssist customers in person and over the phone by determining needs and presenting appropriate products and servicesProcess sales transactions accurately and consistent with policies and proceduresDeliver products to the customer in a safe and timely mannerCommunicate and cooperate with supervisors and coworkersKeep a clean and safe working environment and optimize space utilizationFollow quality service standards and comply with procedures rules and regulationsEnsure that the stockroom is organizedOperate tinting mixing and color matching equipment as neededComply with inventory control procedures and assist with bi-annual inventory reviewQualificationsMinimum RequirementsMust be at least eighteen (18) years of ageMust be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the futureMust have a valid unrestricted Drivers LicenseMust be able with or without reasonable accommodation to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasionMust be willing to work all scheduled hours with or without reasonable accommodationPreferred QualificationsHave at least a High School diploma or GEDHave at least one (1) year of work experience using material handling equipment (for example: forklifts (stand and sit) pallet jacks hand trucks order pickers vacu-hoists drum dollies conveyor belts etc.)Have at least one (1) year of work experience in customer service retail or sales#SHWSalesRequired Experience:IC Key Skills Catering,Asset,Corporate Finance,Environmental Science,Linux Administration Employment Type : Hourly Experience: years Vacancy: 1

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