Customer Service Coordinator at GCSAA

Customer Service Coordinator$750 Sign-On Bonus GCSAA is seeking a detailed oriented customer service professional to process GCSAA Conference and Trade Show registrations for attendees and exhibitors prior to the event and travel as a member of the on-site registration team. Will generate and analyze reports using Excel and conduct integrity reviews for data accuracy.Position will lead the data entry & processing for all rounds of golf donated for the Rounds 4 Research auction. Will coordinate the fulfillment aspects report generation validation and documentation for GCSAA chapters etc.Successful candidate will also support the team with various projects and provide customer service to members and other stakeholders via call center phone coverage.If youre passionate about customer service while working closely with members and internal teams in a mission-driven environment wed love to hear from you.Qualified candidates possess:Excellent phone customer service skills and demeanorTop-notch professional (in person) interpersonal skills with the ability to build rapport with membership and othersHighly organized with strong attention to detailAbility to manage multiple projects concurrently in a fast-paced team environmentHigh school diploma or GED; Associate degree in business or related preferredMinimum one (1) year of experience in a professional office environmentMinimum one (1) year customer service experience (in-person or phone)Basic knowledge of Microsoft Office programs (Word & Excel)Intermediate to advanced Excel skills preferredAbility to travel to the conference (overnight stays) work more than 8 hours/day and stand for long periods at a timePosition must live within a commutable distance from our headquarters in Lawrence KS About GCSAAThe Golf Course Superintendents Association of America (GCSAA) is a non-profit membership-driven association with 20000 members in 78 countries and 90 employees whose mission is serving its members advancing their profession and improving communities through the enjoyment growth and vitality of the game of golf. Our mantra is simple: Everyone paddles. We seek to hire passionate team members who wish to make an impact on the future of the game and the golf course management profession. And the best part we get to call this work.Hourly pay rate $18.00 - $19.00/hour and a $750 sign-on bonus will be paid upon the successful conclusion of our 2026 Orlando Conference & Trade Show in early February 2026. In addition to GCSAAs attractive compensation/benefits package we also provide generous paid leave a hybrid work schedule and allow for community involvement opportunities.Applications will continue to be received until the position is filled. Individuals from historically underrepresented groups are highly encouraged to respond. Apply online at: you need further assistance applying please email .GCSAA promotes a welcoming and inclusive environment and is proud to be an EOE.Required Experience:IC Key Skills Senior Care,Customer Service,Developmental Disabilities Experience,Computer Skills,Microsoft Outlook,Case Management,Computer Literacy,Dispatching,Home Care,Administrative Experience,Social Work,Word Processing Employment Type : Hourly Experience: years Vacancy: 1 Hourly Salary Salary: 18 - 19