Customer Service Coordinator at Sarasota Jungle Gardens

The Customer Service Coordinator is responsible for scheduling and coordinating with school senior daycare and camp groups as well as picnics corporate events weddings birthdays onsite and other offsite events (trade shows lectures presentations fairs etc.).The coordinator also greets many of our arriving groups schedules birthday parties and helps with event position also oversees communications through our website email and backup office work as required. They are responsible for managing and processing animal adoptions donations memorials photo shoots and group sales. Assist with daily operations of themarketingdepartment social media and exhibit unmatched customer service.Strong customer service and problem-solving skills. Must pass skill tests during the interview process.Minimum of 1 year customer service experience required must include references.Great time management skills required.Be organized & detailed.Effective communicator both in person and in writing.Must be able to manage multiplepriorities with excellent follow-up skills.Friendly outgoing professional personality and demeanor.Effective crowd control skills and public speaking required.Must be able to work as a team follow directions as well as adhere to policy & procedure.Must work holidays and weekends as needed rotating schedule.Intermediate skills with Microsoft Word Excel & PowerPoint.Four-year diploma preferred in marketing or business administration.Must have reliable transportation.Smoking/Vaping of any kind is not allowed on the property. Candidates must be able to pass a background check and a drug screen which includes testing for marijuana. Required Experience:Junior IC Key Skills Senior Care,Customer Service,Developmental Disabilities Experience,Computer Skills,Microsoft Outlook,Case Management,Computer Literacy,Dispatching,Home Care,Administrative Experience,Social Work,Word Processing Employment Type : Full-Time Department / Functional Area: Marketing Experience: years Vacancy: 1