Customer Service Expert at IL106

Responsive recruiterBenefits:Bonus based on performanceFlexible scheduleTraining & developmentBENEFIT/PERKSCompetitive CompensationPart-Time 25 hours per week may include SaturdaysWHAT YOU BRING TO THE TABLEPrevious retail customer service or sales experience including but not limited to:Ability to translate customer requirements into final products or servicesMultitasking: must have the ability to process multiple requests/projects simultaneouslyEffective verbal and written communication skillsStrong attention to detailOutstanding time management and organizational skillsProficiency with Microsoft Office applications Google Suite and Windows is preferredAbility to work flexible hoursWHAT WE EXPECT OF YOUAssist customers with shipping and packaging servicesAssist customers with their needs in person through email and by phoneProcess customer sales through the point-of-sale systemUpsell cross-sell and actively participate in marketing and promotional initiativesOpen and close the center which includes cash registers computers and other center systemsAssist management in maintaining ordering and stocking inventoryInteract with UPS FedEx DHL and USPS couriers other vendors and all store staffSort and deposit mail in private mailboxesCapture complete tasks and organize Virtual MailMaintain the center consistent with established standardsJOB REQUIREMENTS INCLUDING PHYSICAL AND SAFETYA high school diploma or equivalentValid drivers licenseMust be able to stand behind a sales counter for extended periods of time (60 minutes)Must be able to lift at least 50 poundsMust be able to communicate clearly with customers by email telephone and in personMust perform all duties in a safe and efficient mannerCOMPANY OVERVIEWPostNet IL106 has been in business since 1992 and through the years has continued to support Lake Forest Lake Bluff and the surrounding communities by providing small businesses and consumers with high-quality printing and shipping solutions that make life easier.Each franchise is independently owned and operated by local owners who are keenly focused on helping the businesses and individuals in their community succeed. At PostNet our people enable us to achieve our purpose. Compensation: $15.00 - $17.00 per hour At PostNet we offer careers for everyone! Whether you are just starting out looking for that next great growth opportunity or seeking a change we have exciting roles to suit you. We pride ourselves on our training programs in management sales operations print signs design and marketing. Join us with or without experience and we will succeed together as a team! We invite EVERYONE to apply! *PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview hire manage and pay the employees hired for positions in a specific local location (center) through their specific business. Key Skills Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking Employment Type : Part-Time Experience: years Vacancy: 1 Hourly Salary Salary: 15 - 17