Customer Service Liaison at Alphabe Insight Inc

We are seeking a highly organized and customer-focused Customer Service Liaison to serve as a key connection between our clients and their this role you will support daily customer interactions coordinate solutions and uphold the high standard of service that defines Catch Vibe Voice. This position requires strong communication skills attention to detail and the ability to manage inquiries with professionalism and care.ResponsibilitiesServe as the primary point of contact for customer inquiries and requestsProvide accurate information and timely resolutions to customer concernsCoordinate communication between clients customers and internal teamsMaintain detailed records of customer interactions and follow-up actionsSupport customer satisfaction initiatives to enhance the overall experienceEnsure all communications reflect the companys standards and valuesAssist in identifying areas for improvement and contribute to process enhancementsQualifications : Strong verbal and written communication skillsExcellent organizational and multitasking abilitiesCustomer-oriented mindset with a proactive approach to problem-solvingAbility to maintain professionalism in all interactionsBasic proficiency in computer systems and documentation toolsAbility to work independently and collaboratively in a fast-paced environmentAdditional Information : BenefitsCompetitive salary: $48000 $53000 per yearProfessional growth and development opportunitiesSupportive and collaborative work environmentOpportunities to expand communication and customer service skillsFull-time position with consistent schedulingExposure to a variety of industries and client needsRemote Work : NoEmployment Type : Full-time Key Skills Presentation Skills,Time Management,Clinical Research,Communication skills,GCP,Infusion Experience,Managed Care,Hospice Care,Conflict Management,Clinical Trials,Research Experience,Home Care Department / Functional Area: Customer Service Experience: years Vacancy: 1