Customer Service at LSI Staffing

Duluth, GA Full-Time Monday - Friday, 8:00 AM - 5:00 PM $45,000 Annually Weekly Pay!

Are you a problem-solver who enjoys being the "go-to" person for customers? LSI Staffing is looking for a dedicated Customer Service Representative to join our Duluth team.

In this role, you aren't just answering phones-you are the bridge between our world-class technology and our valued clients. You'll handle everything from technical quotes to order entry, ensuring every customer walks away with a solution.

• Customer Ambassadorship: Manage high-volume interactions via phone, email, and Microsoft Teams.

• Sales Support: Prepare and provide accurate customer quotes and enter orders efficiently.

• Problem Solving: Troubleshoot common product issues and resolve customer complaints with a focus on high satisfaction.

• Technical Assistance: Provide technical data sheets and product information to clients.

• Data Integrity: Maintain accurate records using SAP and CRM systems.

• Cross-Functional Collaboration: Coordinate with Sales, Accounts, Production, and Shipping to ensure customer requests are fulfilled on time.

• The Basics: High School Diploma or equivalent.

• Tech Savvy: Proficiency in the Microsoft Office Suite (Word, Excel, Outlook) and PDF software. Experience with SAP or CRM systems is a major plus.

• Communication Skills: Strong verbal and written communication with the ability to explain technical details clearly.

• Work Style: A self-starter who is comfortable working independently but thrives in a team environment.

• Experience: Previous experience in customer-facing roles (Retail, Hospitality, or Call Centers).