Customer Service Representative 1st Shift (Remote) at Stryker

Work Flexibility: RemoteSchedule:1st Shift Mon - Fri 7:30am - 4:30pm Central Time ZoneWhat you will do:As a Customer Service Representative you will provide customer services relating to sales sales promotions installations and communications.Validate the ship to and replenishment locations of orders with sales and operations partnersResponsible for all PO (Bill Only Ship and Bills GHX and other future EDI platforms) entry accuracy as the front line for data entry. This includes pushing back where the data that has been submitted is incorrect or subparCheck and validate accuracy of incoming surgery product usage casesBe the customer-facing voice and develop creative solutions to customer issues. Provide phone support for inquiries from sales and healthcare professionalsKeep records of customer interactions and transactions recording details of inquiries complaints and comments as well as actions takenProvide proactive updates on order status to accelerate billing processSupport Sales Department by providing answers to questions generated by telephone e-mails and fax. Research responses with salesBuild relationships with hospital billing specialists and support surgery product usage questions to accelerate billing process; following up to collect purchase orders and clarify discrepanciesSupport Sales Reps in case of product usage pricing or discrepanciesWhat you need:RequiredHigh School Diploma or GEDTwo (2) years relevant work experiencePreferredExperience as account representative; order entry; Oracle$20.08/hr. $32.87/hr. plus bonus eligible benefits. Individual pay is based on skills experience and other relevant factors.Posting date: 11/19/2025Travel Percentage: 0%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race ethnicity color religion sex gender identity sexual orientation national origin disability or protected veteran status. Stryker is an EO employer M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information.Required Experience:Unclear Seniority Key Skills Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking Employment Type : Full-Time Experience: years Vacancy: 1