Customer Service Representative at Alphabe Insight Inc

We are looking for a motivated and detail-oriented Customer Service Representative to join our growing team. This role plays a key part in ensuring a seamless and positive experience for our clients. The ideal candidate is proactive organized and committed to exceeding expectations. You will serve as a primary point of communication assisting clients with inquiries coordinating solutions and maintaining a high standard of professionalism.ResponsibilitiesRespond to client inquiries via phone and email in a timely and professional mannerProvide accurate information guidance and support according to company proceduresMaintain updated records documentation and account detailsAssist with problem-solving and follow up on pending issues to ensure resolutionCollaborate with internal departments to address client needs efficientlyUphold quality standards and ensure an exceptional customer experienceSupport administrative tasks and daily operational functions as neededQualifications : Strong communication and interpersonal skillsExcellent organizational and time-management abilitiesAbility to handle multiple tasks with a high level of accuracyProfessional and positive attitude with a client-focused mindsetComfort working in a fast-paced environmentBasic computer proficiency and ability to learn internal systems quicklyAdditional Information : Competitive salary between $45000 and $49000 annuallyGrowth and advancement opportunitiesProfessional training and continuous skill developmentSupportive and collaborative work environmentFull-time on-site position in Washington DCRemote Work : NoEmployment Type : Full-time Key Skills Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking Department / Functional Area: Customer Service Experience: years Vacancy: 1