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Alphabe Insight Inc

Customer Service Representative at Alphabe Insight Inc

Alphabe Insight Inc Madison, WI

Job Description

We are seeking a highly motivated Customer Service Representative to support our clients by providing clear efficient and solution-oriented assistance. This role focuses on handling customer inquiries resolving issues and maintaining a high standard of service that reflects our organizational values. You will play a key role in ensuring smooth communication between clients and consumers while upholding a professional and positive environment.ResponsibilitiesRespond to customer inquiries through phone email or internal systems with accuracy and professionalism.Provide clear information guidance and resolutions to ensure a seamless customer experience.Maintain detailed and organized records of interactions and follow-up actions.Collaborate with internal teams to escalate complex issues and ensure timely solutions.Uphold service quality standards and contribute to a positive and efficient workflow.Adapt to new tools processes and updates as the company continues to expand.Qualifications : Strong verbal and written communication skills.Ability to prioritize tasks and manage time effectively.Problem-solving mindset with attention to detail.Professional reliable and comfortable working in a fast-paced environment.Capable of maintaining professionalism in all customer interactions.Additional Information : Competitive salary of $47000 $50000 per year.Opportunities for long-term professional growth and advancement.Skill-development and continuous training programs.Supportive structured and team-focused work environment.Full-time position with a stable and consistent schedule.Remote Work : NoEmployment Type : Full-time Key Skills Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking Department / Functional Area: Customer Service Experience: years Vacancy: 1

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