Customer Service Representative at Alphabe Insight Inc

Job Summary:The Customer Service Representative assists customers by providing product information resolving issues and delivering excellent service. Ideal for someone patient friendly and customer-focused.Responsibilities:Respond to customer inquiries via phone email or chatProvide accurate information and troubleshoot issuesProcess orders returns or account updatesMaintain records of customer interactionsEscalate complex issues to supervisors when neededMeet service quality and response-time standardsSupport customer satisfaction and retention initiativesQualifications : Strong verbal and written communication skillsPositive attitude and problem-solving abilityBasic computer proficiencyCustomer service experience is a plus but not requiredAdditional Information : Competitive salary range ($52000$56000 per year).Opportunities for professional growth and advancement within the agency.Supportive environment that values creativity innovation and continuous development.Collaborative culture with exposure to diverse branding projects.Full-time position with structured training and ongoing mentorship.Remote Work : NoEmployment Type : Full-time Key Skills Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking Experience: years Vacancy: 1