Customer Service Representative at the Key West Aquarium at Historic Tours of America

JOIN OUR HISTORIC TOURS OF AMERICA FAMILY!This is a GREAT opportunity to SHINE the spotlight on your CUSTOMER SERVICE skills!!!Position Summary:The Customer Service Representative gives accurate exhibits and tour times while effectively controlling guest lines to ensure tours stay on schedule. Our ideal Customer Service Representative has a passion for helping people and making their Aquarium experience a memorable one.What We Offer:Competitive pay and paid training: $17per hourAll FT Employees are eligible for 2 weeks of paid vacation time as well as company sponsored health and wellness plansAll FT PT and Seasonal employees are eligible for: Paid sick time 401K plan with company matching* Flexible schedules (including a combination of weekdays and weekends are available) Fun and upbeat work environment with various award and recognition celebrations throughout the year First Stop Health - 24 hr. access to doctor by phone or computer for employee and their dependents (Employer pays 100%) and Discounts in retail stores and free admission to all company attractionsOperating tours attractions and retail in Boston Charleston Key West Nashville San Diego St. Augustine Savannah and Washington DC since 1980!Start your new Career With Us!Requirements:Required Knowledge Skills and AbilitiesAbility to perform on-your-feet routine physical activityAbility to work independently over long periods of time within the scope of established rules and regulations to satisfy the needs of our guestsAbility to stand for long periods of time and work outside in the field and tolerate a wide range of temperatures and weather conditionsAbility to handle stressful situations and difficult people both in person and via the radio while maintaining a professional and pleasant demeanorAbility to read write and speak fluent English in order to communicate with fellow CASTmembers and the general publicAbility to work flexible shifts including days evenings weekends and holidaysQualificationsHigh school graduate or equivalent preferredPrior customer service experience preferredOutgoing and enjoy working with the publicSuccessful candidate must undergo a background search Key Skills Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking Employment Type : Full-time Experience: years Vacancy: 1