Customer Service Representative (Irvine) at KellyConnect | Contact Center Solutions

For those who want to keep growing, learning and evolving. We at KellyConnect hear you, and were here for you! Were seeking a customer service representative to work at a premier employer centrally located in Irvine, California. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity. Schedule/Compensation Details: Attractive hybrid work solution that offers the best of both worldsOffice Rotation: Tuesday/Thursday & every other FridayMust live in commutable distance to Irvine, CaliforniaWork from Home Rotation: Monday/Wednesday & every other FridayCompetitive pay rate- $26Why should you apply:Medical and dental benefitsOpportunity to gain valuable experience.Enjoy a positive and supportive work environment.Paid training to ensure you have the skills & knowledge to succeed.Whats a typical day as a Customer Service Representative? Youll be:Processing product complaints through queues and other communication channels.Maintaining a positive experience while investigating complaints in a timely and courteous manner.Accurately updating databases with pertinent details & product information.Escalating issues based on severity to appropriate levels as needed.Ensuring confidentiality of caller and proprietary information by following procedures set forth for handling complaints.This job might be an outstanding fit if you:Have a high school diploma or equivalent.Have at least 6 months of customer service experienceHave strong problem- solving and organizational skills.Are able to work in a fast-paced environment.Are able to work a hybrid work schedule comprised of weekly office & remote requirements.What happens next:Once you apply, youll proceed to next steps if your skills and experience look like a good fit. But dont worryeven if this position doesnt work out, youre still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.Helping you discover whats next in your career is what were all about, so lets get to work. Apply to be a Customer Service Representative today. About KellyWork changes everything. And at Kelly, were obsessed with where it can take you. To us, its about more than simply accepting your next job opportunity. Its the fuel that powers every next step of your life. Its the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your lifejust ask the 300,000 people we employ each year.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kellys Human Resource Knowledge Center. Kelly complies with the requirements of Californias state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.Acerca de kellyEl trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dnde te puede llevar. Para nosotros, se trata de algo ms que simplemente aceptar su prxima oportunidad laboral. Es el combustible que impulsa cada prximo paso de tu vida. Es el efecto domin que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aqu en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregntele a las 300,000 personas que empleamos cada ao.Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y accin afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orgenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto ms inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automticamente a las personas del empleo.