Lead Customer Service Representative at Northside Hospital

OverviewNorthside Hospital is award-winning state-of-the-art and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.ResponsibilitiesReceives incoming patient inquiries and complaints concerning aspects of their bills. Responsibilities involve handling administrative complaints for department researching accounts and preparing responses to complaints and inquiries.QualificationsREQUIRED:1. a. Two (2) years experience in customer service collections or related field OR; b. Associates Degree in Business.2. Good verbal communication skills. PREFERRED:1. B.S. degree in Business or Accounting.2. Basic knowledge of hospital terminology applicable to patient billing.3. Three (3) years experience in customer service collections or related field.4. Completed course in Medical Terminology.Work Hours:7:30am-4:15pmRequired Experience:Unclear Seniority Key Skills Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking Employment Type : Full-Time Experience: years Vacancy: 1