Customer Service Representative at Renn Kirby Auto Group

Customer Service RepresentativeBe the reason our customers leave with a smile!As an Automotive Customer Service Representative atRenn Kirby Auto Group you will be responsible for providing exceptional customer service experiences. This role requires strong communication skills and a friendly professional demeanor.Responsibilities:Manage and respond to customer inquiries in a timely and professional mannerAssist customers with vehicle-related questions concerns and requestsProvide accurate and detailed information about products services and promotionsResolve customer complaints and issues with empathy patience and efficiencyMaintain customer records and documentation accurately and securelyCollaborate with other team members to ensure seamless customer experiencesRequirements:Prior experience in customer service or a related field preferredKnowledge of automotive industry and vehiclesExcellent communication and interpersonal skillsStrong problem-solving and decision-making abilitiesAbility to multitask and prioritize tasks effectivelyProficient computer skillsBenefits:- Competitive compensation package- Health dental and vision insurance options- Retirement savings plan- Paid time off and holidays- Employee discounts- Opportunities for career growth and developmentAbout the Company:Renn Kirby Auto Group is a reputable automotive dealership located in Gettysburg Pennsylvania. We specialize in offering a wide selection of quality vehicles and exceptional customer service. Our team is dedicated to providing a positive and enjoyable car buying and service experience for our customers.Were an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.Required Experience:Unclear Seniority Key Skills Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking Employment Type : Full-Time Experience: years Vacancy: 1