Customer Service Representative at Staffmark Group

Staffmark is hiring a Customer Service Representative for a well-established company in East Aurora, NY. This exciting new opportunity offers stability, a flexible schedule, and a supportive team environment.We're looking for candidates with strong communication skills, a customer-focused mindset, and at least one year of collections experience. If you're ready to grow your career in a structured setting, we want to hear from you!*Please note, this is an in-office position. Candidates MUST be within commuting distance of East Aurora, NYPay: $17.20 - $17.75/hour + offers commission that averages $3,000/monthFull Benefits Starting Day OneSchedule:Training: Monday-Thursday: 8:00 AM-5:00 PM Friday: 8:00 AM-4:30 PMPost-Training: Monday-Thursday: 8:00 AM-9:00 PM Friday: 8:00 AM-7:00 PM Must work 2 nights until 9pm a week-Employees can work 8 hours of choice between the hours listed.Responsibilities: Make inbound and outbound collection calls Discuss payment options and negotiate arrangements Perform skip tracing and data verification Follow call scripts and document interactions Verify bankruptcy, disability, or garnishment claims Comply with state/federal regulations and company policiesQualifications: High school diploma or GED Minimum 1 year of collections experience Basic computer skills and navigation skills Strong communication, typing, and organizational skills Familiarity with standard office systems and proceduresOur client offers a full benefits package and long-term career potential. A detailed benefits overview will be provided upon hire.Apply now to connect with a recruiter and explore this opportunity to join a company that values your growth and success.*Please note, this is an in-office position. Candidates MUST be within commuting distance of East Aurora, NY The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee. After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About UsAt Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.