Customer Service Representative at Staffmark Group

People Can Be... People. Good Thing You're a Pro at Dealing with ThemStill searching "customer service jobsnear me"? Look no further. Our clients arealwayson the hunt for friendly, fast-thinking pros-like you.What's in It for You: Fair Weekly pay you can count on Medical, dental, and vision coverage Optional 401(k)-because your future matters Referral bonuses-share the opportunity, earn extra cash Great peopleThis Role's a Match If You: Love talking to people and finding the right fix Bring a helpful, upbeat vibe to every conversation Can juggle tasks like a customer service ninja Stay cool when things get hectic Learn fast and don't shy away from new systemsResponsibilities: Do inbound and outbound calls and assist customers with questions, orders, and issues Handle emails and live chats with a helpful, can-do attitude Troubleshoot problems and find fast, friendly solutions Document all customer interactions clearly and accurately in the system Stay up to date on product knowledge, services, and system updates Escalate complex issues to supervisors when needed Follow up on customer concerns to ensure satisfaction Meet daily performance goals for call volume, resolution time, and quality Collaborate with teammates to keep things running smoothly Represent the company with professionalism and positivity-every timeRequirements: High school diploma or GED required Previous customer service or call center experience (2+ years) Clear communication skills-both spoken and written Patience, empathy, and a calm presence under pressure Tech-savvy: able to navigate computer systems and multitask Reliable, punctual, and ready to show up for your team Great listening skills and a solution-first mindset Able to work in a fast-paced, team-driven environment A positive attitude and a desire to help people-every single dayIf this sounds like you, apply today-we're ready when you are!"I've been working through Staffmark on & off for about a decade, when I'm in between jobs. They have always been professional & quick to find work or have work available. They are very fair with hourly wage, traveling distance to a job position, & hours that will best fit you."- Staffmark, CSR West Chester, OHJoin a Team That Works for YouAt Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, a$23.62B HRpowerhousebehind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.With55+ years of experienceand a track record of putting 175,000+ people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success. After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About UsAt Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.