Customer Service-Respiratory and Sleep at Quipt Home Medical

Job DescriptionJob DescriptionDescription:Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us.Let’s start with what’s important to you. The Benefits.....Medical Insurance- multiple plans to choose fromDental & Vision InsuranceShort Term Disability & Long Term Disability OptionsLife InsuranceGenerous PTO planPaid Holidays401K401K matchCompetitive PayPosition:Customer Service-Respiratory and SleepGeneral Description:As a Customer Service Rep in our Sleep & Respiratory division you who will verify patients’ insurance benefits, answer patient questions about CPAP & BIPAP and discuss financial responsibility with patients. As a Customer Service Rep, you must demonstrate that you are capable of educating patients about the importance and benefits of CPAP/BIPAP. The ideal candidate will be an ambitious self-starter with strong communication skills, a positive attitude and who possesses a passion for customer service.Job Responsibilities and duties include:Patient IntakeInsurance VerificationEducating patients about CPAP/BIPAPSCommunicating with patients and doctors' officesCleaning and testing equipmentWork under the Respiratory Therapist to assist with CPAP setupsOther duties as assignedRequirements:Job RequirementsExcellent organizational and time management skillsExtreme attention to detail is requiredMust possess exceptional communication and customer service skillsStrong Computer skillsTeam player who is able to multitaskProfessional appearance and positive attitude are essential!Able to pass a background checkWork Experience: A minimum of 2 years in a healthcare environment preferred. Experience with insurance verification, patient intake and customer service preferred.Job Type: Full-timeRequired education:High school or equivalentRequired experience:Customer Service: 1 yearHealthcare: 2 yearsRespiratory/sleep background a plus, but not required.