Customer Service Sales Representative at Lawn Doctor Antioch-Gurnee-Lake Villa

Benefits:401(k)401(k) matchingBonus based on performanceCompany partiesCompetitive salaryDental insuranceEmployee discountsFree food & snacksFree uniformsHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceLawn Doctor of AntiochWe are looking for a highly motivated customer-focused and team-oriented individual to join our growing company. If youre ready to bring your best every day and thrive in a fast-paced environment were the place for you!This full-time position offers growth potential for the right candidate who demonstrates initiative strong communication skills and alignment with our company values. The position begins immediately and runs year-round (with increased hours during peak season).About the RoleSchedule: MondayFriday- 5 or 8-hour shifts (start time is flexible but must be available until 5 PM) Some Saturdays during the busy season (9 AM 1 PM)We are seeking a results-driven Customer Service/Sales Representative who can deliver exceptional customer experiences while driving revenue through inbound and outbound communication.Compensation $18.00 to $20.00 per hour based on experience Commission opportunities (based on sales achieved) Performance-based bonus structureWhy Lawn DoctorWe love what we do and it shows. Lawn Doctor is a place where people work better together. We help our clients by delivering the highest level of customer care and treat our customers the way wed want someone to treat our own family and friends.We hire recognize reward and coach to our Core Values: Integrity Doing the right thing even when no one is watching. Consistency Following our processes every day to ensure reliable quality service. Ambitious Taking initiative setting goals and striving to exceed them. Respectful Treating everyone the way we want to be treated. Values Reputation Protecting the strong service history and reputation of Lawn Doctor.This Job Might Be for You If You handle pressure with ease and dont get flustered easily. You enjoy helping people solving problems and finding answers. Youre detail-oriented and believe that anything worth doing is worth doing right. You can pivot quickly when things change and learn new tasks fast. You communicate clearly both verbally and in writing. Youre driven and motivated. You take initiative seek growth and take ownership. Youre looking for a long-term opportunity with room to grow within the company.Daily Responsibilities Answer inbound calls from customers and prospects Make outbound follow-up calls on estimates and customer satisfaction Follow up on canceled customers for customer satisfaction Sell services over the phone and meet sales goals Respond to all customer emails Offer additional or seasonal services Maintain accurate customer data and account records Process paperwork from the sales and service teamQualifications Strong work ethic and ability to excel in a fast-paced environment Positive attitude with excellent communication skills Strong computer skills including Microsoft Word & Excel Ability to learn new software systems (training provided) Experience in the lawn care industry is a plus but not requiredBenefits & Perks Competitive hourly pay commission- bonus opportunities Positive supportive company culture Growth and advancement opportunities Paid training Company holidays Health dental & vision insurance 401(k) program FREE SNACKS! We run on EOS Compensation: $18.00 per hour Our Franchisees Need People Like You Here at Lawn Doctor we have a very simple approach to our workbe safe have fun and change the world one lawn at a time. Its the kind of approach that not surprisingly has led us to the highest customer satisfaction and retention rates in the industry. Lawn Doctor locations across the country offer phenomenal employment opportunities.* Whether youre an experienced lawn care technician or just starting out on your career path all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect while making the local community a little happier. Your work will never go unappreciated. Since each of our franchises is locally owned youll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors being largely self-directed with little supervision and would like a chance to help make the world a greener place we would love to talk to you. We appreciate your interest and hope to have you on board a local franchise team as soon as possible.* All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.Required Experience:Unclear Seniority Key Skills Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking Employment Type : Full-Time Experience: years Vacancy: 1