Customer Service Specialist at Style Netbox

Customer Service SpecialistLocation: Houston TXSchedule: Monday to Friday 8-hour shiftsSalary: $28 - $30 per hourAbout UsAt Style Netbox we believe that every brand is a canvas waiting to be transformed into a masterpiece. Were not just a marketing agency; were your creative partners on a journey to redefine your brands potential. With a fusion of artistry and strategy we weave stories that captivate designs that inspire and strategies that propel your business forward.Job DescriptionWe are seeking a dedicated and enthusiastic Customer Service Specialist to join our dynamic this role you will be the first point of contact for our customers providing exceptional service and support to enhance their experience with our company. You will be responsible for addressing customer inquiries resolving issues efficiently and ensuring that every interaction reflects our commitment to quality and careResponsibilitiesRespond promptly to customer inquiries via phone email and chat.Provide accurate information about products and services to customers.Troubleshoot and resolve customer issues efficiently and effectively.Maintain detailed records of customer interactions and transactions.Follow up with customers to ensure their issues are resolved and satisfaction is achieved.Collaborate with other departments to address customer needs and improve service delivery.QualificationsHigh school diploma or equivalent; additional education or certifications in related fields preferred.Proven experience in a customer service role preferably in a fast-paced environment.Excellent verbal and written communication skills.Strong problem-solving abilities and the capacity to handle difficult situations.Proficiency in using customer service software and CRM systems.Ability to work independently and as part of a team demonstrating flexibility under pressure.BenefitsCompetitive hourly pay ($28 - $30 per hour).Opportunities for career growth and skill development.Dynamic and creative work environment.Health and wellness benefits package.Paid time off and holidays.Monday to Friday schedule with consistent hours.Required Experience:IC Key Skills Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator Employment Type : Full-Time Experience: years Vacancy: 1 Hourly Salary Salary: 28 - 30