Customer Support Assistant at Alphabe Insight Inc

The Customer Support Assistant will play a key role in supporting client inquiries coordinating services and ensuring smooth communication across teams. This position requires strong organizational abilities excellent communication skills and a proactive mindset to enhance client satisfaction and operational efficiency.ResponsibilitiesRespond to client inquiries via phone and email with professionalism and accuracyCoordinate client requests and collaborate with internal departments to ensure timely executionMaintain detailed records of client interactions and service updatesAssist with scheduling documentation and general administrative tasksIdentify opportunities to streamline processes and improve service deliveryUphold company service standards in every interactionQualifications : QualificationsStrong written and verbal communication skillsDetail-oriented with excellent organizational abilitiesAbility to multitask and manage time effectivelyProblem-solving mindset with a proactive approachAbility to work both independently and within a teamProficiency in basic office software (email spreadsheets documentation tools)Additional Information : BenefitsCompetitive salary ($47000 $52000 annually)Growth and advancement opportunitiesSkill-development and training programsSupportive and professional work environmentFull-time on-site positionRemote Work : NoEmployment Type : Full-time Key Skills Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator Department / Functional Area: Customer Service Experience: years Vacancy: 1