Customer Support Assistant at Alphabe Insight Inc

We are looking for a dedicated Customer Support Assistant to join our team in Madison WI. The ideal candidate will provide attentive solution-driven support to customers ensuring each interaction is handled with care and professionalism. This role requires strong communication skills excellent organizational abilities and the confidence to address inquiries efficiently both verbally and in writing.ResponsibilitiesProvide timely and accurate assistance to customers through phone email and other communication channels.Resolve inquiries by identifying needs and offering clear effective solutions.Maintain detailed records of customer interactions and follow-up actions.Collaborate with internal departments to ensure seamless service delivery.Uphold company standards by maintaining a courteous professional tone at all times.Support administrative tasks and contribute to workflow improvements when needed.Qualifications : Strong verbal and written communication skills.Ability to handle multiple tasks while maintaining accuracy and professionalism.Problem-solving mindset with a focus on delivering positive customer experiences.Organized reliable and able to work in a fast-paced environment.Comfortable using computer systems and handling basic administrative processes.Additional Information : Competitive salary: $47000 $52000 per yearOpportunities for growth and long-term career developmentSupportive and collaborative work environmentProfessional training and continuous skill-buildingStable work schedule and reliable job structureRemote Work : NoEmployment Type : Full-time Key Skills Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator Department / Functional Area: Customer Service Experience: years Vacancy: 1