Customer Support Assistant at Alphabe Insight Inc

We are seeking a highly organized and service-oriented Customer Support Assistant to join our team in Houston TX. The ideal candidate will provide exceptional support to clients manage inquiries with professionalism and ensure a seamless customer experience. This role requires strong communication skills a proactive mindset and the ability to remain composed and efficient in a fast-paced environment.ResponsibilitiesProvide professional and timely assistance to clients via phone email and other communication channels.Manage and track customer inquiries ensuring accurate documentation and follow-through.Collaborate with internal departments to resolve issues and deliver high-quality support.Maintain updated knowledge of company services processes and client needs.Assist with scheduling account updates service coordination and follow-ups.Identify opportunities to enhance the customer experience and improve service workflows.Qualifications : Strong written and verbal communication skills.Excellent organizational abilities and attention to detail.Ability to multitask and prioritize effectively in a dynamic setting.Customer-focused mindset with a professional and courteous approach.Problem-solving skills and the ability to work both independently and collaboratively.Proficiency with basic computer systems office tools and customer management platforms.Additional Information : Competitive salary: $50000 $55000 annually.Opportunities for career growth and internal advancement.Professional development and training programs.Supportive and collaborative work environment.Stable full-time position with long-term career potential.Remote Work : NoEmployment Type : Full-time Key Skills Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator Department / Functional Area: Customer Service Experience: years Vacancy: 1