Customer Support Assistant at Alphabe Insight Inc

We are looking for a highly organized and detail-oriented Customer Support Assistant to join our this role you will support daily client interactions assist in resolving inquiries ensure timely communication and contribute to providing a seamless customer journey. You will work closely with internal teams to maintain service standards and uphold the quality that represents GG Media.ResponsibilitiesManage incoming inquiries via phone and email with a professional and solution-oriented approach.Assist customers by addressing questions troubleshooting concerns and providing accurate information.Maintain detailed documentation of interactions updates and follow-ups.Coordinate with internal departments to ensure prompt resolution of issues.Support routine administrative tasks to keep operations organized and efficient.Uphold service quality standards and contribute to a positive client experience.Qualifications : Strong communication and interpersonal skills.Ability to stay organized prioritize tasks and manage time effectively.Excellent problem-solving abilities and attention to detail.Comfortable working in a fast-paced service-oriented environment.Professional demeanor and commitment to maintaining high service standards.Additional Information : Competitive annual salary of $47000 $51000.Professional growth and internal advancement opportunities.Skill-development and training programs to enhance your career.Supportive work environment with a focus on team collaboration.Stable long-term employment with opportunities to expand responsibilities.Remote Work : NoEmployment Type : Full-time Key Skills Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator Department / Functional Area: Customer Service Experience: years Vacancy: 1