Customer Support Specialist at Alphabe Insight Inc

We are seeking a dedicated Customer Support Specialist to join our growing team in Riverside CA. This role focuses on providing outstanding assistance to clients ensuring smooth communication and supporting day-to-day inquiries with clarity and care. The ideal candidate is organized detail-oriented and brings a strong sense of commitment to delivering an exceptional client experience.ResponsibilitiesServe as the primary point of contact for client inquiries and support requests.Maintain accurate documentation of client interactions updates and follow-ups.Assist clients with service-related questions processes and solutions.Coordinate with internal teams to ensure timely delivery of information and support.Monitor and respond to incoming calls and emails with professionalism.Identify opportunities to improve client satisfaction and streamline support procedures.Uphold the companys standards of excellence and customer care.Qualifications : Strong communication skills both written and verbal.Excellent organizational and multitasking abilities.Problem-solving mindset with attention to detail.Ability to remain calm patient and professional in all interactions.Basic computer literacy and comfort with administrative tools.Additional Information : Competitive salary of $52000 $56000 per year.Professional growth and advancement opportunities.Supportive and collaborative work environment.Job stability and long-term career development.Full-time position with consistent schedule.Remote Work : NoEmployment Type : Full-time Key Skills Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator Department / Functional Area: Customer Service Experience: years Vacancy: 1