Customer Support Specialist at Alphabe Insight Inc

We are seeking a Customer Support Specialist who will serve as a trusted point of contact for clients and customers. This role involves providing clear accurate and timely support across various communication channels ensuring every interaction reflects the high standards of CatchVibe Voice.The ideal candidate is organized proactive and dedicated to delivering exceptional service in a fast-paced environment.ResponsibilitiesDeliver professional and courteous customer support via phone email and internal systems.Manage inquiries resolve concerns and provide accurate information based on company guidelines.Maintain detailed and organized records of customer interactions.Collaborate with internal teams to ensure efficient and coordinated service delivery.Uphold CatchVibe Voices service standards and contribute to a positive customer experience.Identify opportunities to improve processes and enhance customer satisfaction.Qualifications : Strong communication and interpersonal skills.Ability to multitask prioritize and maintain attention to detail.Professional writing and problem-solving abilities.Comfortable working independently and within team structures.Adaptable reliable and committed to delivering quality service.Additional Information : Competitive salary: $48000 $52000 per year.Opportunities for career growth and advancement.Skill-development and professional training programs.Supportive and structured work environment.Full-time position with consistent scheduling.Remote Work : NoEmployment Type : Full-time Key Skills Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator Department / Functional Area: Customer Service Experience: years Vacancy: 1