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CX Technology Internship- Summer 2026 at Enterprise
Enterprise
St. Louis, MO
Information Technology
Posted 0 days ago
Job Description
OverviewAre you passionate about technology and eager to gain hands-on experience in cloud communications andcallcentersolutions JoinEnterprise Mobilityas aCX Technology Internand work alongside experienced engineers to learn howEnterprise communication systems are designedmaintained andoptimized. This is a unique opportunity to explorecutting-edgetechnologies and contribute to real-world projects thatimpactcustomer experience.SCHEDULE:This 12-week program offers a full-time Monday-Friday schedule8am-5pm CTlocated at one of our campuses in Maryland Heights MO or Weldon Springs MO. This program willstart on May 18th 2026 and run through August 7th 2026.PAY:This positionoffers$20/hr.PROGRAM DETAILS:This 12-week summer internship is targeting current rising Seniors at colleges/universities. After the internship has ended you will have the ability to work during your Senior year (if desired; offer extended based on performance). The end goal of this internship program is to start in a position with Enterprise Mobility as a CX TechnologyAnalystupon completion ofgraduation(offer extended based on performance).ResponsibilitiesAssistin gathering requirements and support installation testing and maintenance of cloud communication software.Helpmonitorsystem performance and learn best practices for privacy and security in communication networks.Collaborate with team members to understand contact center operations andcloud-basedtechnologies.Participate in troubleshooting activities and shadowCXTechnology Engineersand Analyststo learn resolution processes.Support documentation of technical issues solutions and system changes.Contribute to research on business continuity and disaster recovery plans andassistwith annual testing.Analyze system usage reports with guidance toidentifypotential cost-saving opportunities.Stay informed aboutCX Technologytrends and share insights with the team.Equal Opportunity Employer/Disability/Veterans QualificationsMust becurrently enrolled in a Bachelors degree program (Management Information Systems Computer Science or related field)and graduating in December 2026 or May 2027Mustpermanentlyresidein the state of Missouri and St. Louis or the immediate surrounding areaMust be willing to workoutof our Weldon Spring officeor Maryland Heights officesMust be at least 18 years of ageMustbe authorized towork in the United States and not require work authorization sponsorship by our company for this position now or in the futureMust be able to work40 hoursa week Monday-Friday for the duration of the internshipMust be willing to accept $20/hrRequired Experience:Intern Key Skills Microsoft Office,Public Relations,Google Docs,Data Collection,MailChimp,Microsoft Word,Dermal Fillers,Microsoft Powerpoint,Research Experience,Microsoft Excel,Adobe Photoshop,Writing Skills Employment Type : Full-Time Experience: years Vacancy: 1
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