Data Center Logistics Specialist III at DHL

Data Center Logistics Specialist III

Coordinate and direct daily activities across assigned teams (specialists versus clerk). Drive team execution through daily performance tracking and reporting. Coordinate and delegate resources to resolve most issues. Owns process discipline and leads safety culture for data center.

Be able to complete and train to the role and responsibility of a Data Center Specialist and Data Center Clerk

Assign work based on priority, SLA, and workload balancing

Ensure all operational workflows (receiving, inventory, rack delivery, and decommissioning) are executed efficiently

Monitor real-time performance and adjust work assignments throughout the shift

Track daily performance using scorecards, dashboards, or trackers

Coach and train team productivity, accuracy, and SLA adherence

Identify performance gaps and take corrective action in real time

Provide shift-level reporting (recaps, escalation summaries, and performance updates)

Break down daily/shift plans into actionable tasks

Anticipate bottlenecks and adjust tasks proactively

Ensure alignment with upstream/downstream teams (transport, tech ops, and inventory control)

Trouble shoot workflow disruptions, delays, or errors

Resolve issues within authority and escalate appropriately when needed

Prevent recurrence through corrective actions and communications

Provide on-the-floor coaching to improve productivity and accuracy

Support onboarding and training of new team members

Reinforce SOP adherence and best practices

Act as primary point of contact for shift-level execution issues

Communicate status, risks, and priorities to leadership and partner teams

Coordinate with tech teams, transport, and inventory control on dependencies

Ensure clean handoffs between shifts or teams

Oversee inventory accuracy and discrepancy resolution

Ensure proper execution of inventory transactions and tracking

Validate adherence to SOPs and operational standards

Identify and address safety risks immediately (leading by example in safety behaviors)

Implement process changes directed by leadership

Share best practices across shifts or teams

Conduct shift start/end meetings

High School Diploma or equivalent, required.

Ability to read, write, and speak English

Previous experience in a data center desirable

Our organization is an equal opportunity employer