Data Center Operations Specialist I at InsideHigherEd

Requisition:202500366STitle:Data Center Operations Specialist IFLSA status:Non-ExemptHiring Salary:This position is a pay grade 8. Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/636763.pdfOccupational Category:Technical/Para-ProfessionalDepartment:Academic & Research TechnologiesDivision:Information TechnologyOpen Date:11/20/2025Open Until Filled:YesEducational and Experience Requirement:High school diploma or GED equivalent. Two years of experience in a related field. Additional education may be considered in lieu of experience.Nature & Purpose of Position:Provides monitoring and support for Sam Houston State University’s Data Center physical infrastructure to include facility power, cooling, and space management.Primary Responsibilities:Monitors and responds to Data Center alerts according to written procedures on a 24/7/365 basis. Communicates effectively and timely with team members, supervisors, and clients. Provides central point of communication for Data Center related activities. Ensures normal operations of Data Center heating, ventilating and air conditioning (HVAC) and electrical systems. Performs Data Center physical access control including escorting personnel and conducting tours. Monitors system backups and ensure safe transportation and storage of physical backup media. Installs new and maintain existing Information Technology (IT) assets. Maintains records of all Data Center operating values and IT assets. Performs other related duties as assigned.Other Specifications:Must be able to apply policies and procedures and solve routine problems of a repetitive nature. Must have a basic understanding of a computer’s internal components. Knowledge of operating systems (Windows or Linux) and utilities (such as PING, TRACERT, IPCONFIG, NSKLOOKUP). Must be able to use standard office software such as Microsoft Office, internet browsers, and email Clients.This is a security sensitive position and requires a DPS fingerprint background check and will needto adhere to Texas CJIS Systems Access Policy.During emergencies, operational failures, and peak use periods, employee may be called in when off shift to work extended shift. Specials procedures sometimes require extended hours.Some travel is required.Equipment maintenance while exposed to elements, heights (on roof of 4-story building), infrequent or minimal exposure to hazardous materials, lifting heavy equipment, and occasional small scrapes or cuts due to metal edges on equipment.The hours for position will be one of the below shifts (TBD)Saturday – Wednesday | 9pm – 8amTuesday – Saturday | 9pm – 8amMonday – Friday | 6am – 5pm – Position flexible to cover the other 6 to 5 shifts Sat and SunSunday – Thursday | 6am – 5pmTuesday – Saturday | 6am – 5pmSunday – Thursday | 12pm – 11pmTuesday – Saturday | 12pm – 11pmThis position is designated as a critical infrastructure role and requires the employee to undergo periodic reviews of their criminal history and potential connections to foreign adversaries, as required by applicable policies and regulations. See HR-19 and FO-71 for additional details.Full Time Part Time:Full TimeQuicklink:https://shsu.peopleadmin.com/postings/45527EEO Statement:Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.Annual Security and Fire Safety Report