Data Center Technician, DCC Communities at Amazon

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help. Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We are looking for Data Center Technicians to join our rapidly expanding team. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation.All candidates should be willing to work both independently and with a team. Work prioritization organizational skills effective communication and the ability to react quickly are critical to being addition to hardware and network repair candidates will install equipment create documentation innovate solutions participate in site-level project work and fix complex problems within the Data Center Space. We are committed to developing a diverse workforce and we are even more committed to working with you to make that happen. Depending on the type of job you will be required to engage in physical data center activities This includes all tasks associated with planning and tracking capacity rack deployment rack cabling hardware and software troubleshooting and rack decommissioning. All physical requirements are expected with reasonable accommodation:Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41 poundsWorking in cramped and/or elevated locationsBending lifting stretching and reachingStanding and walking for up to 8 hours a dayAscending and descending ladders stairs and gangways safely and without limitationWork in a noisy environmentWork shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).NOTE: Amazon does not sponsor for immigration including for H-1B TN and other non-immigrant visas for this role.NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.A day in the lifeOur Data Center Technician professionals who have industry-leading technical abilities and demonstrate a breadth of knowledge while they:Take ownership of technical issues brought by their customer base engaging other teams when needed to drive resolutionShow a strong aptitude for troubleshooting and problem solvingSolve problems at their root and step back to understand the broader contextMaintain service level agreements through the implementation of proactive issue detection and reportingAre biased to act in the absence of direction or supportImprove effectiveness through process innovationYou will be required to work shift work that will include days/nights/weekends/holidays.About the teamWhy AWSAmazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWere continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- 1 years of computer hardware troubleshooting and repair experience- 1 years of computer networking experience- High school or equivalent diploma- Experience dealing effectively with customers during problem resolution and operating efficiently under pressureAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $50600/year in our lowest geographic market up to $113200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.Required Experience:IC Key Skills Children Activity,Feed,ASP.NET,Corporate Strategy,Health And Safety Management Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 50600 - 113200