Data Feed Communications Coordinator at AmeriLife

Our CompanyExplore how you can contribute at AmeriLife.For over 50 years AmeriLife has been a leader in the development marketing and distribution of annuity life and health insurance solutions for those planning for and living in retirement.Associates get satisfaction from knowing they provide agents marketers and carrier partners the support needed to succeed in a rapidly evolving industry.Job SummaryJoin a team committed to improving data integrity and operational efficiency in the insurance industry. We value collaboration growth and innovation.We are seeking a proactive Data Feed Communications Coordinator to manage and streamline communications between our organization insurance carriers and affiliate partners. This role is critical for ensuring timely accurate and professional exchanges of information supporting data feed integrations contract management and operational alignment. You will gain exposure to data operations and have opportunities for growth into project coordination or data management roles.Job DescriptionKey ResponsibilitiesExternal Communications ManagementAct as the main contact for carriers and affiliates regarding data feed delivery content and issue resolution.Draft send and track communications for data requests document approval application of signatures and reporting clarifications via Outlook and Jira.Coordinate with legal affiliate onboarding (Independent Marketing Organization IMO) and compliance teams to ensure communications meet requirementstraining provided.Meeting & Relationship CoordinationParticipate in regular check-ins bi-weekly reviews and ad hoc meetings with carrier and affiliate contacts to discuss ongoing projects data feed issues and process improvements.Maintain strong working relationships with key contacts at partner organizations to expedite issue resolution and project progress.Coordinate documents with legal and affiliate teams for carrier agreements and signatures.Follow up with carriers for missing data dictionaries failed data delivery new reporting requests or clarifications on data feed structures.Documentation & TrackingMaintain detailed records of all communications requests responses and follow-ups using Jira Confluence and shared inboxes.Track the status of outstanding requests and data deliveries providing regular updates to internal stakeholders.Manage carrier and affiliate data feed inventory tracking data coverage by carrier affiliate product and feed type.Technical ExpectationsBasic ability to open and review data files (Excel/CSV) for completenesstraining provided.Issue Resolution & EscalationIdentify and escalate delays discrepancies or non-responsiveness from carriers or affiliates ensuring timely resolution and minimal business disruption.Collaborate with internal teams (Data Legal Operations) to clarify data requirements and ensure communications meet stakeholder expectations.Process ImprovementContribute to the development and refinement of communication workflows templates and best practices.Support onboarding of new carriers and affiliates by participating in initial communications and documentation.QualificationsExperience in professional communications; familiarity with insurance or data environments is a plus but not required.Strong written and verbal communication skills with the ability to tailor messages to diverse audiences.Proficiency in email shared documentation platforms (e.g. Confluence SharePoint) tracking tools (e.g. Jira) and Excel.Exceptional organizational skills and attention to detail.Ability to manage multiple concurrent projects and deadlines.Collaborative mindset able to work effectively with internal and external stakeholders.Equal Employment Opportunity StatementWe are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race color religion creed sex (including pregnancy childbirth breastfeeding or related medical conditions) sexual orientation gender identity or expression age national origin ancestry disability genetic information marital status veteran or military status or any other protected characteristic under applicable federal state or local law. We are committed to providing an inclusive equitable and respectful workplace where all employees can thrive.Americans with Disabilities Act (ADA) StatementWe are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process please contact us at .Pay Transparency StatementWe are committed to pay transparency and equity in accordance with applicable federal state and local laws. Compensation for this role will be determined based on skills qualifications experience and market factors. Where required by law the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information such as benefits bonuses and commissions will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about discussing or disclosing their pay or the pay of another employee or applicant as protected under applicable law. Pay ranges are available upon request.Background Screening StatementEmployment offers are contingent upon the successful completion of a background screening which may include employment verification education verification criminal history check and other job-related inquiries as permitted by law. All screenings are conducted in accordance with applicable federal state and local laws and information collected will be kept confidential. If any adverse decision is made based on the results applicants will be notified and given an opportunity to respond.Required Experience:IC Key Skills Internal Control,Accounting And Auditing,Accounts Handling,General Services,Elevator,Brand Employment Type : Full-Time Experience: years Vacancy: 1