Data Intake Administrator, Claims Services at Sun Life

Sun Life U.S. is one of the largest providers of employee and government benefits helping approximately 50 million Americans access the care and coverage they need. Through employers industry partners and government programs Sun Life U.S. offers a portfolio of benefits and services including dental vision disability absence management life supplemental health medical stop-loss insurance and healthcare navigation. We have more than 6400 employees and associates in our partner dental practices and operate nationwide.Visit our website to discover how Sun Life is making life brighter for our customers partners and communities. Job Description: The opportunity: Do you enjoy organizing information and ensuring accuracy As a Data Intake Associate for our Claims Services team youll play a key role in supporting Stop Loss and Health Claims. Youll be responsible for reviewing submitted reports and entering them into our system ensuring everything is set up correctly. Youll also create claimant profiles and handle any unique data entry this role youll delegate less complex reporting to Data Intake Administrators.How you will contribute:Accurately process all types of data submissions determining if the information is a clinical summary detailed report correspondence etc.Possess proficient knowledge in the Data Intake policies and proceduresDemonstrate the ability to adapt to new business processesAct independently or in a team when processing data submissionsUnderstand the importance of accuracy when processing data received and appropriately allocates resourcesIdentify less complex data submissions and follow up/monitor with Data Intake AdministratorsReview error trends and positively support team developmentMeets established metrics for production and accuracyCommunicate regularly with Data Intake Consultant to raise process concerns or escalate submissionsWork with Team Leads to identify training opportunitiesEngage in development opportunitiesGenerate continuous improvement ideasWhat you will bring with you:Ability to work with a diverse range of people1-3 years of claims data experience preferably in Healthcare Stop Loss or related product insurance fieldStrong attention to detailExceptional accuracyStrong written and verbal communication skillsAbility to decipher clinical summary data from detailed claims dataSelf-motivated with the ability to work independently and in a team environment.Strong interpersonal customer service and organizational skills.Salary Range: $38200 - $51600At our company we are committed to pay transparency and equity. The salary range for this role is competitive nationwide and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills qualifications experience education and geographic addition to your base salary this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.Not ready to apply yet but want to stay in touch Join our talent community to stay connected until the time is right for you!We are committed to fostering an inclusive environment where all employees feel they belong are supported and empowered to thrive. We are dedicated to building teams with varied experiences backgrounds perspectives and ideas that benefit our colleagues clients and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.Life is brighter when you work at Sun LifeAt Sun Life we prioritize your well-being with comprehensive benefits including generous vacation and sick time market-leading paid family parental and adoption leave medical coverage company paid life and AD&D insurance disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match stock purchase options and an employer-funded retirement account. Enjoy a flexible inclusive and collaborative work environment that supports career growth. Were proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S. weve also been recognized as a Top 10 employer by the Boston Globes Top Places to Work for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans unless the accommodation would impose an undue hardship on the operation of our business. Please email to request an accommodation.For applicants residing in California please read our employee California Privacy Policy and Notice.We do not require or administer lie detector tests as a condition of employment or continued employment.Sun Life will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws including applicable fair chance ordinances.All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.Job Category: Claims - Health & DentalPosting End Date: 29/01/2026Required Experience:Unclear Seniority Key Skills Databases,Data Center Experience,SQL,Hadoop,High Availability,Microsoft SQL Server,XQuery,Data Management,Shell Scripting,Database Administration,Db2,Oracle Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 38200 - 51600