Data Systems Coordinator at The Community Foundation of Herkimer & Oneida Counties, Inc.

Job DescriptionJob DescriptionJob Summary The data systems coordinator supports data-related activities and software within the organization, with a focus on the collection, verification, analysis and reporting of data that drives standard business operations and supports critical decision making.Essential Job Duties and Responsibilities (Additional duties may be assigned)Support the technical administration of the Community Foundation’s software systemsAssist with the administration of all third-party software, including user account creation, system permission assignments, subscription and payment processing, staff training and use optimizationServe as point of contact with tech support to resolve issues or facilitate improvements as neededSupport implementation of new products and functionalityConfigure system fields, settings, content, templates and integrationsSupport the development of protocols and procedures that govern software use and promote data protection and privacyEnsure the completeness, accuracy and quality of data across platformsIdentify and address data quality issues and discrepanciesImplement data quality controls and monitoring mechanismsSupport proactive efforts to promote routine constituent information verification (e.g., fundholder or nonprofit surveys)Support verification and digitization of fund information (e.g., spending restrictions, use restrictions, etc.) based on document analysis and researchLead the creation and maintenance of mailing and contact listsEnter, update and monitor constituent informationReview birth/marriage/obituary notices and collect birthday, anniversary and other dates of noteMonitor returned mail and work with third parties to identify changes of addressMonitor email bounces and preferencesMonitor submission forms and requests for communicationsSeek addition of relevant constituents through engagement with other departments and third-party resourcesSupport comprehensive organizational reporting and analysisCreate visually appealing and interactive dashboards, reports, and presentationsSupport technical administration of Mohawk Valley Gives, a community-wide giving day hosted by the Community FoundationSupport nonprofit, donor and donation data entry and integritySupport prize, match and challenge design and administrationServe as backup for mail opening, gift entry and grant entryProvide general administrative supportSupervisory ResponsibilitiesThis position does not have supervisory responsibilities This role will report directly to the Chief Solutions OfficerRequirementsEducation and ExperienceBachelor’s degree in a relevant field such as Data Science, Statistics, Mathematics, Computer Science, or a related discipline preferred; equivalent in education, training and experience consideredKnowledge, Skills, and AbilitiesProficiency in data analysis tools, especially Microsoft ExcelKnowledge of and experience with nonprofit constituent management systems (The Community Foundation currently uses Foundant Community Suite (CSuite), Grant Lifecycle Manager (GLM) and Scholarship Lifecycle Manager (SLM))Familiarity with PowerBI or similar data visualization toolsBasic HTML codingExcellent communication skills, with the ability to translate complex data into understandable insightsAbility to maintain and secure confidential informationHighly organized with strong attention to detailStrong problem-solving skills and the ability to think criticallyStrong analytical skills and a passion for working with dataEagerness to learn and adapt to new tools, techniques, and technologies in the field of data analysisBenefitsHourly pay rate: $35.55/hr.Four-day work week Health Care Plan (Medical, Dental & Vision) Retirement Plan (403b, IRA) Life Insurance (Basic, Voluntary, AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long-Term Disability Training & Development Collaborative hybrid approach prioritizing on-site workWellness Resources