Database Manager Philanthropy at Institute on Aging

IOA is on the forefront of revolutionary healthcare models reshaping the way people can age in place. Our innovative models transform lives enhance communities and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design we strive to consistently question the status-quo and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life. With over 23 programs we offer multiple ways to aid seniors maintain their health well-being independence and participation in the community fulfilling our mission.IOA is seeking a Database Manager for its Philanthropy department. Reporting to the Director Development the Database Manager is an integral part of the mission-driven Philanthropy team responsible for all donor database management and administration to maximize fundraising efforts. This position is responsible for data quality and hygiene donor records gift entry and data analysis including regular reporting within and outside the Philanthropy department.KEY RESPONSIBILITIESFundraising SupportUtilize database expertise to support all stages of the prospect pipeline and drive the Philanthropy departments moves management processAct as the departments expert on Raisers Edge and identify suggest and implement ways the CRM can support overall fundraising effortsKeep gift opportunities actions and other data updated and accurate in the database and tracked appropriatelyPartner with Philanthropy and Marketing colleagues to ensure online gift options are available functioning correctly and meeting the needs of donorsMaintain standard operating procedures for use of the database including activities related to prospect management cultivation solicitation and stewardshipTrack event sponsorship solicitations invitations ticket purchases and attendance in CRMCollaborate with frontline fundraisers as an essential part of the Philanthropy teamReporting and AnalysisDevelop analytics to monitor the success of different fundraising strategies and platformsPrepare weekly revenue reportsProvide bimonthly reports for the Philanthropy CommitteePerform complex queries exports and reports both as requested and proactivelyCollaborate with Philanthropy and Marketing team members to generate mail and email lists for appeals invitations stewardship and other communicationsLiaise across departments to collect prospect information and generate mail and email lists as appropriateConduct monthly and annual reconciliation between Philanthropy and Finance DepartmentProvide post-event reportingGenerate annual analysis of donor trendsPrepare research profiles and reports for internal and external partners to inform their engagement and solicitation strategiesGift Administration and Database ManagementEnsure all gifts processing and donor data is collected and coded including gifts pledges opportunities and actionsProcess all gifts and generate timely gift acknowledgementsPerform database quality control and cleanupAdhere to best practices and accurate complete record keepingServe as point of contact for Finance regarding gift allocation and informationManage external vendor relationships including Blackbaud/Raisers EdgeCommunications and General AdministrationPartner with Philanthropy and Marketing Departments on donor e-newsletterTrain staff in the effective use of the Raisers Edge database and Raisers Edge NXT databaseServe as a direct point of contact for donorsSupport internal Philanthropy Department processes with Procurement and Accounts PayableOther duties as assignedREQUIRED QUALIFICATIONSMinimum 3 years of relevant experienceCurrent/prior experience working with CRM softwareProficiency and experience in database management and administration query writing prospect and constituent managementBachelors degree or higher from an accredited college or university or 4 years of experience in lieu of a bachelors degreeStrong proficiency in Microsoft Office Suite and Windows particularly Microsoft Excel and TeamsExcellent organizational interpersonal oral and written communication skillsStrong attention to detail and the ability to make sound and timely decisionsAbility to work both independently and collaboratively and demonstrated excellent interpersonal skillsDemonstrated flexibility; is self-motivated and possesses a drive for resultsDemonstrated interest in working within a multicultural and team environmentDESIRED QUALIFICATIONSBachelors degree or higher from an accredited college or universityCOMPENSATIONRange: $82000 - $94000/AnnualThis amount is not necessarily reflective of actual compensation that may be earned nor a promise of any specific pay for any specific employee which is always dependent on actual experience education and other factors.This range does not include any additional equity benefits or other non-monetary compensation which may be included.Beware of Hiring ScamsWe are aware that some third parties have reposted our job listings in an attempt to scam applicants. Please be cautious and only apply through our official channels.Institute on Aging will never request payment or sensitive personal information such as Social Security numbers during the hiring process.All official communication will come from a verified IOA email address.If you receive any suspicious communication or requests report them to .All legitimate job openings can be found on the Institute on Aging Careers Page.We encourage you to learn more about IOA by visiting us here.IOA reserves the right to adjust work hours or duties when appropriate. Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age race religion color national origin sex sexual orientation gender identity genetic disposition neuro-diversity disability veteran status or any other protected category under federal state and local law.Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.Required Experience:Manager Key Skills Databases,Intelligence Targeting,Microsoft Access,SQL,Crystal Reports,Database Development,Database Marketing,High Availability,Relational Databases,Microsoft SQL Server,Database Administration,Oracle Employment Type : Full-Time Experience: years Vacancy: 1