Default Solutions Specialist at Regions Bank

Thank you for your interest in a career at Regions. At Regions we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results dedicated to quality strength and integrity and possess the drive to succeed then we are your employer of choice.Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates consultants and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes sold or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions Retention Schedule for a minimum of three years. You may review modify or update your information by visiting and logging into the careers section of the system.Job Description:At Regions the Default Solutions Specialist is responsible for resolving the delinquency status of past due customer accounts either through in-house recovery or through a third party as well as the workout of properties affected by bankruptcy situations.Primary ResponsibilitiesWorks with customers directly or through outside agencies/councils to resolve account delinquency status while minimizing company interest lossesCollects delinquent paymentsEnsures that files and paperwork are properly and accurately completedContacts outside parties to collect or clarify documentationMay work on more complex projects with assistance and oversight of senior staff and managersPerforms processing and maintenance functions as relates to bankruptcy account servicingResearches and analyzes past bankruptcy loan history identifying necessary adjustments that ensure the loan is being serviced appropriately and ensures complete resolution for bankruptcy accountsAnalyzes associated data and performs loan maintenance and/or corrections for bankruptcy loans in the appropriate loan servicing system(s)Ensures all cash items are applied per requirements and terms of loan documents and that all ledgers are in balance and accurate in accordance to the bankruptcyEnsures service level agreement deadlines are met on all processes and items are processed within allotted handling timesMay coordinate with bankruptcy agencies courts and other lien holdersMay provide guidance to less experienced team membersThis position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.This position is incentive eligible.RequirementsHigh School Diploma or GEDTwo (2) years of banking or related work experienceSkills and CompetenciesAbility to work in a fast-paced environmentDetailed orientedProficient in Microsoft Excel and WordStrong customer service skillsStrong organization skillsPosition TypeFull timeCompensation DetailsPay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience skills knowledge contribution job location and most importantly performance in the job role. As these factors vary by individuals pay will also vary among individual associates within the same job.The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.Job Range Target:Minimum:$40000.00 USDMedian:$48240.00 USDIncentive Pay Plans:This role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.Benefits InformationRegions offers a benefits package that is flexible comprehensive and recognizes that one size does not fit all for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes which is not intended to be a complete summary of plan terms and conditions.Paid Vacation/Sick Time401K with Company MatchMedical Dental and Vision BenefitsDisability BenefitsHealth Savings AccountFlexible Spending AccountLife InsuranceParental LeaveEmployee Assistance ProgramAssociate Volunteer ProgramPlease note benefits and plans may be changed amended or terminated with respect to all or any class of associate at any time. To learn more about Regions benefits please click or copy the link below to your browser. DetailsRiverchase Complex North BuildingLocation:Hoover AlabamaEqual Opportunity Employer/including Disabled/VeteransJob applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.Required Experience:IC Key Skills Organizational Management,Presentation Skills,Agile,SAFe,AWS,Solution Architecture,Conflict Management,Data Management,Scrum,Team Management,Pre-sales,Management Consulting Employment Type : Full-Time Experience: years Vacancy: 1