Delivery Specialist I at Rice University

DescriptionSpecial Instructions to Applicants:All interested applicants should attach a resume in the Supporting Documents section of the application preferably in a PDF format to avoid any formatting issues.About Rice:Boasting a 300-acre tree-lined campus in Houston Texas Rice University is ranked among the nations top 20 universities by U.S. News & World Report. Rice has a 6-to-1 undergraduate student-to-faculty ratio and a residential college system which supports students intellectually emotionally and culturally through social events intramural sports student plays lectures series courses and student government. Developing close-knit diverse college communities is a strong campus tradition which is why Rice is highly ranked for best quality of life and best value among private universities.Rice is also a wonderful place to work. Rice faculty staff and students share values that are essential to our success as a healthy community. Those values guide our decisions and behaviors and shape Rices culture. They come through in the way we treat each other and the welcome we extend to our visitors. These values can be recalled simply by our name RICE Responsibility Integrity Community and Excellence.Position Summary:Serving as a crucial communication link for the entire university the Delivery Specialist manages both inbound and outbound mail. Responsibilities include retrieving sorting and categorizing mail and packages by department delivering them to the correct recipients and forwarding misdirected mail.Ideal Candidate Statement:The ideal candidate possesses excellent time management and organizational skills is proactive and is service-oriented.Workplace Requirements:Ability to lift boxes up to 40 lbs.Ability to traverse campus in various weather conditions.This position is exclusively on-site requiring all duties to be performed in person at the Police Annex Building MondayFriday 8:00 a.m. to 5:00 Rice policy 440 work arrangements may be subject to change.Proposed Hiring Range:$15.75$16.00 per hour*Non-Exempt (hourly) positions underFLSA are eligible for overtime.Minimum Requirements:No formal educationNo experience requiredValid Texas Drivers License (or ability to obtain within 30 days of employment) required with no more than three moving violations or at-fault accidents within the past 36 months and no convictions or deferred dispositions for Driving While Intoxicated (DWI) or Driving Under the Influence (DUI) within the past 3 yearsSkills:Time Management: Ability to manage and prioritize tasks to ensure timely deliveriesOrganization: Keeping track of packages mail and delivery routes efficientlyAttention to Detail: Ensuring accurate sorting and delivery of mail and packagesPhysical Stamina: Capable of handling and transporting heavy packages and being on your feet for extended periodsCustomer Service: Providing friendly and helpful service to customers addressing their questions and concernsCommunication: Clear and effective communication with customers colleagues and supervisorsProblem-Solving: Ability to handle unexpected issues such as misdirected mail or delivery challenges swiftly and effectivelyBasic Computer Skills: Familiarity with tracking systems and ability to log deliveries and process mail using softwareReliability: Dependability in adhering to schedules and fulfilling responsibilities consistentlyProactive Attitude: Taking initiative to improve processes and provide the best possible servicePreferences:Great customer service skills and ability to communicate effectively with customersEssential Functions:Sorting and Processing Mail: Sorting incoming and outgoing mail and packages by department or recipient ensuring accurate and efficient handling.Delivering Mail and Packages: Transporting and delivering mail and packages to the correct departments or recipients within a specified area or campusLogging Deliveries: Recording the details of deliveries and pickups maintaining accurate logs for tracking and accountability purposes with the use of a handheld device and computerCustomer Assistance: Assisting customers with mail services helping them track and locate packagesForwarding Misdirected Mail: Identifying and redirecting mail and packages that have been sent to the wrong department or recipientOperating Delivery Vehicles: Safely operating delivery vehicles if required to transport mail and packagesMaintaining Equipment: Keeping delivery equipment such as carts and vehicles in good working conditionEnsuring Security: Safeguarding mail and packages to prevent loss theft or damage.Adhering to Policies and Procedures: Following university policies and procedures related to mail handling delivery and customer serviceRice University HR Benefits: Mission and Values:Mission and Values Rice UniversityRice University is committed to ensuring Equal Employment Opportunity and welcoming the fullness of diversity into our candidate pools. Rice considers qualified applicants for employment without regard to race color religion age sex sexual orientation gender identity national or ethnic origin genetic information disability or protected veteran status. Rice also provides reasonable accommodations to qualified persons with disabilities. If an applicant requires a reasonable accommodation for any part of the application or hiring process please contact Rice Universitys Disability Resource Center at or for support.If you have any additional questions please email us at Thank you for your interest in employment with Rice University.Required Experience:IC Key Skills Forklift,Customer Service,Organizational skills,Basic Math,Dealership Experience,Laundry,SyteLine,Warehouse Experience,Dispatching,Personal Injury Law,Translation,Project Coordination Employment Type : Full-Time Experience: years Vacancy: 1 Hourly Salary Salary: 15 - 16