Delivery Systems Administrator at Bright Horizons Children's Centers

The Delivery Systems Administrator is responsible for managing the roadmap and the day-to-day operations of project management/delivery systems such as Microsoft ADO Jira . The ideal candidate will have previous experience administering Agile project management/delivery tools maximizing tool functionality developing enhanced BI/Analytics troubleshooting and leading project management tool implementations.The incumbent will be a creative self-starter able to recommend creative user friendly technical solutions to support Agile delivery best practices. The incumbent will work closely with Tool vendors Scrum Masters Product Managers Project Managers Release Train Engineers and other supporting IT SMEs (infosec infrastructure etc) to ensure that delivery systems yield maximum value with minimum technical and business risk.This is a hybrid role in our Newton MA office and requires onsite work 3 days a week.Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-quality child care elder care and educational support. Our workplace reflects this commitmentwith collaborative environments meaningful benefits and a culture that supports both career growth and personal well-being. Whether youre caring for children or powering the systems and partnerships that make it all possible at Bright Horizons youre the difference.Essential Functions/ResponsibilitiesProject Delivery Systems Administration and LeadershipLead use of Microsoft Azure DevOps and project management tooling ecosystem across product and engineering teamsPlan and execute a comprehensive roadmap strategy for Microsoft ADOManage Supporting day-to-day project management tooling operationsDesign and develop enhanced executive and delivery team dashboards and reportsDevelop and deliver training to Agile delivery teamsCollaborate with Agile delivery teams to align tool with delivery methodologyCollaborate with vendor partners and internal IT partners to design and put in place effective solutionsMonitor and troubleshoot application environment to minimize business downtimeLead and execute testing of fixes and new featuresStay up to date on the latest technologies and best practicesAgile (SAFe/Scrum) SkillsUnderstand Agile (SAFe/Scrum) delivery methodologiesUnderstand Scrum and Kanban board management best practicesUnderstand metric best practices (Velocity Burndowns WIP Limits Cycle Time Lead Time etc.)CommunicationLead system roadmap strategy reviewsCommunicate system changes to end user populationEnsure that feedback from key business owners is fully acknowledged and incorporated into functional specifications process flow diagrams and project plans to give business leaders the confidence that they are being heard and that their needs will be metServe as a communication bridge between product and developers to facilitate understanding of initial requirements questions and changes across these groups.Resolve and/or escalate issues in a timely fashionUnderstand how to communicate difficult/sensitive information tactfully for business and technical audiencesMinimum Qualifications:Bachelors Degree in Engineering Technology Business or related field3 years of Experience working in Agile-based product development organizations1 year of Microsoft Azure DevOps System Administration experiencePreferred Qualifications:Prefer that candidate has 1 or more of these certifications but not required:Certifications Azure Devops Solutions Expert or other related training. Certified Scrum Master (CSM) Certified SAFe Scrum Master (SSM) Project Management Professional (PMP) or other related certificationsBe part of a community where people grow futures are shaped and lives are changed. We offer the rewards opportunities and support you deserve because making a difference goes both ways. Were changing the world of work and family and it starts with you. At Bright Horizons youre the difference.The annual salary for this position is between $90000 - $100000. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience education and training certifications geography and other relevant business or organizational factors.Benefits:Bright Horizons offers the following benefits for this position subject to applicable eligibility requirements:Medical dental and vision insurancePaid vacation sick holiday and parental bonding leave401(k) retirement planLong-term and short-term disability insuranceLife insuranceMoney-saving discounts and financial planning toolsTuition assistance and education coachingCaregiving support and resources for the children and adults in your family Learn more at at Bright Horizons:Our people are the heart of our company. Because were as committed to our own employees as we are to the children families and clients we serve our collaborative workplaces are designed to grow careers and support personal lives. Come build a brighter future with us.Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race color religion sex age disability sexual orientation veteran status national origin genetic information or any other characteristic protected under federal state or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process please contact the recruitment helpdesk at or . Determinations on requests for reasonable accommodation will be made on a case-by-case basis.Required Experience:Unclear Seniority Key Skills Computer Science,Active Directory,Computer information Technology,PowerShell,OS,Windows,Database,SCCM,Linux,SAN,Troubleshoot,Backup,Setup,Technical Support,UNIX Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 90000 - 100000