DES Dealer Consultant at Bosch Group

As the DES Dealer Consultant you are responsible for processing orders for all applicable OE daily program orders resolving customer concerns handling all aspects of sales order processing and generating additional sales revenue.ESSENTIAL DUTIES AND RESPONSIBILITIES:Handle call volumes for all DES/OE program orders providing accurate/efficient processing of orders and maintaining favorable customer relations.Discuss problems identify proper equipment or items required for order processing and to fit the customers needs.Verbally quoting price and availability and applicable discounts prepare written quotations verifying proper equipment delivery and price as needed to assist DES ABCs (field sales).Work with customers and suppliers to facilitate all returns order changes quote needs as it relates to DES orders.Create and modify both Sales Orders and Purchase Orders in the ERP System.Assist customer with any financial concerns in regards to equipment orders placed.Provide technical and/or specialty assistance in regard to application and equipment identification. Reporting needs for quarterly and monthly reviews with customers (utilizing Business Object reports) as it relates to DES daily orders.Qualifications : Excellent communication skills (written and verbal) to maintain favorable customer relations and interact with dealers suppliers and internal departments.Technical knowledge and/or specialty skills to provide product/equipment information are required.Previous customer service experienceWorking knowledge of ERP System (SAP)Mechanical aptitude preferred.Must be eligible to work in the US without VISA sponsorship. Not eligible for internal VA/VN international assignment.This position is for U.S. work authorized individuals only.  Sponsorship for work authorization is not available.Additional Information : All your information will be kept confidential according to EEO guidelines.Comprehensive Benefit Offering All benefits are effective DAY 1!Medical Dental & VisionLife and Supplement LifeLong and Short Term Disability (after 30 days)Paid Time Off & Holidays401K with generous company matchIn addition to 401K additional retirement benefit 100% company paidAnnual bonusesTuition AssistancePaid Volunteer TimeAssociate Discounts on Bosch products like home appliances power-tools thermal products like tank-less water heaters and moreThe Bosch Group is a leading global supplier of technology and services. It employs roughly 402600 associates worldwide (as of December 31 2021). The company generated sales of 78.7 billion euros in 2021. Its operations are divided into four business sectors: Mobility Solutions Industrial Technology Consumer Goods and Energy and Building Technology. As a leading IoT provider Bosch offers innovative solutions for smart homes Industry 4.0 and connected mobility. Bosch is pursuing a vision of mobility that is sustainable safe and exciting. It uses its expertise in sensor technology software and services as well as its own IoT cloud to offer its customers connected cross-domain solutions from a single source. The Bosch Groups strategic objective is to facilitate connected living with products and solutions that either contain artificial intelligence (AI) or have been developed or manufactured with its help. Bosch improves quality of life worldwide with products and services that are innovative and spark short Bosch creates technology that is Invented for life.Remote Work : NoEmployment Type : Full-time Key Skills Sales Experience,Apple Numbers,Door-to-Door Experience,OEM,Dealership Experience,Predictive Analytics,Math,Regulatory Reporting,Auto Service Management,CRM Software,negotiation,Contracts Experience: years Vacancy: 1