Design Researcher Intern Summer 2026 at Rocket Mortgage

Drawing from generative and evaluative research methodsthe Design Research team plans and executes creative studies thatdrives empathy andunderstanding of user goals needs attitudes and behaviors. Working closely withacross functional teamour team members actionable insights and artifacts provide direction and confidence in product decisions across the Rocket champions of our discipline they foster a culture of researchand continuous learningacross the company.About the roleWork closely with other Design Researchers to plan and conduct user research studies within a given business areaSynthesize and share research findings with cross-functional and interdisciplinary teamsVisualize research into artifacts such as customer journey maps service blueprints and personasExplore new business areas research methods and disciplinesAbout youBachelors degree or masters degree in human-computer interaction (HCI) psychology anthropology sociology or related fieldKnowledge of exploratory research activities such as contextual inquiry ethnography and diary studiesKnowledge of evaluative research activities such as usability testing heuristics evaluations surveys and clickstream analysisKnowledge of facilitating ideation alignment and engagement workshops with a variety of disciplines and stakeholdersUnderstanding of the mortgage or financial services industry (fintech)What youll getOur team members fuel our strategy innovation and growth so we ensure the health and well-being of not just you but your family too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: Weve got your back. Check out our full list of Benefits and Perks.About usRocket Mortgage was founded in 1985. Today were a Detroit-based publicly traded company with a mission to Help Everyone Home. At Rocket Mortgage we believe that home is more than the house you live in. Our wide variety of home loan options tools and resources empower our clients to achieve their homeownership dreams. Were known as experts in the mortgage industry but were also innovators we strive to create the best experiences for our clients from beginning to end. And were not your typical employer. Were insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth amazing benefits and the chance to work with leading industry professionals.This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race color religion national origin sex physical or mental disability sexual orientation gender identity or expression age military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team at .Required Experience:Intern Key Skills Microsoft Office,Public Relations,Google Docs,Data Collection,MailChimp,Microsoft Word,Dermal Fillers,Microsoft Powerpoint,Research Experience,Microsoft Excel,Adobe Photoshop,Writing Skills Employment Type : Full-Time Experience: years Vacancy: 1