Desktop Engineer at Meta

Desktop EngineerStamford CT and Trumbull CT6 Months Contract (Hrs/Wk:40.00)Qualifications : Shared Services Engineer II On-site support with dedicated engineers during core hours for Enhanced Desktop Support Users. Services delivered at: Stamford CT (Primary Site) Trumbull CT (Disaster Recovery Site) Walk-up phone and email support with no appointment needed.Full incident resolution related to Local Services.Replacement/swap of faulty equipment and peripherals using NatWest-owned stock.General IT guidance and support for user devices.Management of local consigned hardware stock for break-fix and service requests.Logging of Incidents or Service Requests on behalf of users when required.Completion of Service Requests that can be resolved directly on-site.Implementing small service improvements based on recurring user feedback.Providing both ticket-based and in-person (shoulder-tap) support for Desktop and Voice-related issues Additional Information : Top 3 skills: Intune/MECM expertise for application deployment and device management. Strong application troubleshooting skills across Windows 10/11. Experience supporting enterprise apps (e.g. Trading floor Bloomberg add-ins trading tools).Remote Work : NoEmployment Type : Contract Key Skills MAC,Active Directory,Switching,Information Technology,Access Points,Deskstops,PowerShell,OS,Windows,SCCM,Troubleshoot,Computer information system,Setup,hardware,Technical Support Experience: years Vacancy: 1