Desktop Support Technician at Noblesoft Technologies

Title : Desktop Support Technician Location - Fort Lauderdale FL Basic Qualifications Proven troubleshooting experience across Windows macOS networking virtualization security AV systems and hardware asset management. Strong problem-solving analytical and communication skills. Good understanding of major operating systems Active Directory and networking concepts. Knowledge of OS imaging technologies. Basic understanding of telephony components. Hands-on experience troubleshooting hardware and software. Proficiency with Microsoft Office Google Workspace and Zoom. Ability to prioritize and handle multiple tasks in a fast-paced environment. Experience using ticketing/incident management tools. Ability to explain technical concepts to both technical and non-technical users. Strong customer service orientation. Ability to manage and close tasks within defined SLAs. Microsoft certifications and experience with Citrix products are a plus. Hands-on experience with AV and collaboration platforms. Requirements Graduation in Computer Science IT or an equivalent field. Minimum 3 years of experience in a help desk or technical support environment. At least 2 years of experience in deskside/field support. Thanks and Regards Muskan Mahna Key Skills Mac Os,Active Directory,Desktop Support,Computer Networking,Mobile Devices,Windows,Remote Access Software,SCCM,Help Desk,Operating Systems,Remedy,Troubleshooting Employment Type : Full Time Experience: years Vacancy: 1