Senior Product Owner – AI Product Development at Guardian Life Insurance Company

OverviewAs the Senior Product Owner for Guardian Assist within the Group Benefits Service Center you will be responsible for defining and driving the product vision and roadmaps integrating customer research into the development and implementation of AI-powered solutions that enhance business processes customer experiences and operational efficiency. You will collaborate across organizational lines to deliver innovative products and features ensuring alignment with strategic objectives and compliance with ethical AI standards. The position requires strong knowledge of product journey mapping business process improvement and OKR management. Excellent communication and teamwork skills are essential along with the ability to manage multiple tasks and meet deadlines.You will:Translate the product vision and strategy into a team backlog including user stories with clear acceptance criteria and tasks ensuring alignment with epics and persona and agent needsWork closely with the Product Manager to prioritize and implement process improvements track progress and communicate updates to stakeholdersDefine prioritize and sequence product features and requirements in the team backlog ensuring alignment with business goals and customer needsManage the backlog and roadmap in collaboration with the Tech LeadBreak down data requirements into the team backlog and ensure timely and quality delivery of product functionality and desired customer experienceConduct go-to-market readiness activities as the team prepares for release including reviewing the release plan with the PDMCollaborate with data and AI SMEs to ensure data and AI standards are met across applications and help translate data requirements into the team backlog for timely high-quality delivery of product functionality and desired customer experience.Be flexible with your schedule to support releases including weeknight and weekend deployments as neededReview test plans and scripts for user acceptance testing of AI systemsDocument and track open issues model performance and future enhancements for AI productsLead business demos for scenario walkthroughs and simulations of AI featuresDefine measure and analyze new and existing business processes impacted by AI with established objectives and key resultsIdentify describe refine and communicate business needs as requirements to create user stories and features for AI productsExplore and advocate for innovative uses of AI technology to transform existing processesEngage in Agile methodologies (e.g. SAFe Scrum) and pursue relevant certificationsYou have:Bachelors degree or equivalent work experienceA minimum of 5-7 years of experience in Agile methodologies and product managementProven experience in defining and driving product roadmaps integrating customer research and ensuring compliance with data/AI standardsStrong knowledge of product journey mapping business process improvement and OKR managementExperience working with cross-functional teamsExcellent communication and teamwork skillsAbility to manage multiple tasks and meet deadlinesRequired critical skills:Objectives and Key Results (OKR)Product RequirementsProduct Backlog ManagementRoot Cause Analysis (RCA)Solution DeliveryLocation: Three days a week at a Guardian location in Holmdel NJ New York NY Bethlehem PA Boston. MA or Pittsfield MA.Salary Range:$118980.00 - $195465.00The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education experience knowledge and abilities of the successful addition to salary this role may also be eligible for annual sales or other incentive compensation.Our PromiseAt Guardian youll have the support and flexibility to achieve your professional and personal goals. Through skill-building leadership development and philanthropic opportunities we provide opportunities to build communities and grow your career surrounded by diverse colleagues with high ethical standards.Inspire Well-BeingAs part of Guardians Purpose to inspire well-being we are committed to offering contemporary supportive flexible and inclusive benefits and resources to our colleagues. Explore our company benefits at apply to full-time eligible employees. Interns are not eligible for most Company benefits.Equal Employment OpportunityGuardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age race color creed religion sex affectional or sexual orientation national origin ancestry marital status disability military or veteran status or any other classification protected by applicable law.AccommodationsGuardian is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities.Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individuals known limitations related to pregnancy childbirth or related medical conditions unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact .Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.Required Experience:Senior IC Key Skills Joomla,Banking,C,Market Research,Bpcs Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 118980 - 195465