Digital Technology Advisor at Patterson Dental Supply

Patterson isnt just a place to work its a partner that cares about your success.One of the distinguishing marks of our company is the talented people who embrace the people-first always advancing and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.Job Description:The Digital Technology Advisor is primarily responsible for performing instructor lead training on CAD/CAM products at dental offices and the local Patterson branch. This position is also responsible for observing and evaluating current customer clinical practices analyzing the clinical teams capabilities and consulting with customer on integration of CAD/CAM into current clinical practices.Essential FunctionsPrepare and deliver instructor-led training sessions at customer site and branch on CAD/CAM software and products to include but not limited to: Dentsply Sirona CEREC 3Shape Trios Planmeca PlanCAD 3D printing Sirona 3D implant planning CEREC Guide 2 etc.Coordinate participate in and support meetings and activities (technology events and marketing activities) as requested by leadershipPrepare implement and revise the CAD/CAM integration process for new and existing customers; make recommendations to streamline processes for efficiencyAssist the customer with designing a CAD/CAM software product solution and clinical flow that aligns with customer needsAct as an ongoing advisor to CAD/CAM customers regarding the technology software updates and associated productsAssist with the installation and updating of CAD/CAM software and hardware with assistance from technical supportCollaborate with Patterson Technology Center (PTC) to resolve CAD/CAM software and product issues as necessaryPrepare coordinate and conduct User Group Meetings/CAD/CAM Study ClubsComplete administrative and technical duties (i.e.; expense accounts feedback reports for pre and post training etc.) within company or department procedures and policiesComply with Company and department policies and standards; performs other duties as assignedAdditional ResponsibilitiesSign in remotely into customers CAD/CAM acquisition units to analyze and resolve issuesDeliver CEREC Ortho certification as neededEstablish comprehensive plan to promote retention of CAD/CAM systems monitor customer satisfaction and build a loyalty base for CAD/CAM and associated products. (i.e. CAD/CAM specific customer surveys newsletters personal follow up phone calls and emails)Minimum RequirementsBachelors Degree in Learning and Development or equivalent education and/or experience5 years of experience with digital dentistryPreferred RequirementsDental assistant or dental hygiene experienceExperience in the use of and training of technology related dental products and equipmentSkills and AbilitiesStrong working knowledge of CAD/CAM equipmentStrong verbal and written communication skills with the ability to work well with people at all levelsFacilitation and presentation skills for both in person and remote settingsSelf-starter who can work independentlyDemonstrates strong leadership skills completing tasks in a timely manner with little supervision while guiding individuals toward task accomplishmentProficient with the Microsoft Office suite including in-depth knowledge of Outlook Word and Excel with the ability to pick up new systems and software easilyKnowledge of dental industry and general practicesRequired Licenses and CertificationsDrivers License Upon Hire RequiredPhysical and Cognitive DemandsCommunicate/Hearing FrequentlyCommunicate/Talking FrequentlyLearn New Tasks or Concepts FrequentlyMake Timely Decisions in the Context of a Workflow FrequentlyComplete Tasks Independently ConstantlyMaintain Focus ConstantlyRemember Processes & Procedures ConstantlyStationary Position (Seated) ConstantlyVision ConstantlyHand/Eye Coordination OccasionallyBend RarelyComplete Tasks in a Noisy Environment RarelyFeeling/Grasping/Handling RarelyMove/Traverse RarelyRepetitive Motions RarelyWorking EnvironmentHazards OccasionallyEnvironmental ConditionsOffice: This position primarily operates in a professional office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building. The buildings primary work areas consist of desks chairs computers and other office equipment and devices for professional services.Travel Requirements50% This position requires moderate travel (50%) in a local area#LI-NR1Whats In It For YouWe provide competitive benefits unique incentive programs and rewards for our eligible employees:Full Medical Dental and Vision benefits and an integrated Wellness Program.401(k) Match Retirement Savings Plan.Paid Time Off (PTO).Holiday Pay & Floating Holidays.Volunteer Time Off (VTO).Educational Assistance Program.Full Paid Parental and Adoption Leave.LifeWorks (Employee Assistance Program).Patterson Perks Program.The potential compensation range for this role is below. The final offer amount could exceed this range based on various factors such as candidate location (geographical labor market) experience and skills.$71900.00 - $88100.00EEO StatementPatterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.Required Experience:Unclear Seniority Key Skills Civil,Bidding,GIS,Capital Market,Cement,Agricultural Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 71900 - 88100