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Astound

Direct Sales Representative- Residential at Astound

Astound Stanwood, WA

Job Description

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.

At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences.

Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.

We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.

A Day in the Life of the Direct Sales Representative- Residential: Opportunity to earn up to $88,000 or more with uncapped commissions! We offer a $32,000 base with a commission plan that allows you the freedom to exceed quota. ( See total compensation details below the job description). You will be representing a superior internet package and company that cares about you and our customers. Where you will work:
  • This is a dynamic opportunity to represent our single-family sales initiatives, could be based out of Whatcom, Skagit, Island, and Snohomish counties in WA greater markets
  • This role will float across the entire market east of the Puget Sound

What You Bring to the Table:

  • Obtain new customers in a residential environment through professional, face-to-face interaction with residents, property management groups, and other referral sources
  • Aggressively pursue any leads provided daily
  • Understand every unique element of assigned properties within portfolio
  • Distribute marketing material, facilitate strategic marketing campaigns, build Astound brand awareness
  • Review and understand property contract language, service levels, restrictions, and obligations
  • Understand customer needs and articulate solutions
  • Attend mandatory sales meetings
  • Report sales statistics accurately and promptly to management
  • Stay up to date with what the competition is doing in your market
  • Ability to work in a fast paced challenging environment
  • Enjoys working outdoors "on the hunt" since 90% of all work is in the field
  • Excellent communications, relationship building, organizational, presentation and influence skills
  • You have a positive, creative and persuasive personality
  • Must be a motivated, self-starter and comfortable with working autonomously
  • Must be detail oriented and has highly developed organizational and time management skills
  • You are sales-quota driven
  • Must have valid driver's license and reliable transportation
  • Visit potential customers at their residences to discuss service needs, providing quotes and sign up orders.
  • Other duties as assigned.
  • This is a face-to-face and door-to-door position. It's not easy for everyone, however, the base salary and uncapped commission compensation is designed for excellent earnings potential.
  • We provide flexible scheduling
  • Adjusted Quota during your ramp-up period.
  • Protected Territory with excellent training/mentoring
Education and Certifications:
  • High school diploma or equivalent

We're Proud to Offer a Comprehensive Benefits Package Including:

  • 401k retirement plan, with employer match

  • Insurance options including: medical, dental, vision, life and STD insurance

  • Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization

  • Floating Holiday: 40 hours per year

  • Paid Holidays: 7 days per year

  • Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws

  • Tuition reimbursement program

  • Employee discount program

Benefits listed above are for regular full-time position

Base salary: The base salary range for this position in Washington state is $32,000, plus opportunities for bonus, benefits, commission, and sales incentives if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, geographical area, experience, and capabilities. Commission component: Targeted commissions at full attainment are $56,940 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Our Mission Statement:

Take care of our customers

Take care of each other

Do what we say we are going to do

Have fun

Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

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Typical mid-level pay: $35k for Retail Salespersons nationally

National salary averages
Expected mid-level
$35k
Entry
Mid
Senior
Expected
$26k Market range (10th-90th percentile) $48k

Hot hiring, constrained wages

Employers are hiring actively, but pay hasn't caught up with demand. Focus on competing offers and non-salary benefits.

Hiring leverage
Candidate-favored
Wage leverage âš  Disconnect
Constrained
Mobility
High mobility
Durability
High fragility

Why this market feels harder than it looks

This market is hiring aggressively, but compensation hasn't caught up and most openings are backfilling churn, not expansion. Employers are filling roles, but not bidding wages up.

Who this leverage applies to

Stronger for: Senior candidates with options
Weaker for: Entry-level candidates, Career switchers

Where to negotiate

Base salary
Sign-on bonus
Title / level
Remote flexibility
Scope & responsibility
Start date / PTO

Likely Possible Unlikely

Watch out for

Wage disconnect: Hiring is active but pay hasn't responded—negotiate on other terms.

Don't let hiring headlines mislead you—focus on concrete offers. Your leverage may be less durable than it appears—move decisively.

Does this path compound?

Job Growth →
High churn
Growth, flat pay
🚀 Compound
Growth + pay upside
⚠️ Plateau
Limited growth
Specialize
Experts earn more
Pay Upside →
Stable but flat

Steady work, but limited growth in both jobs and pay.

-1%
10yr growth
Most openings come from retirements and turnover, not new positions.
555,800 openings projected annually—mostly replacing retirees and turnover.
Typical: No formal educational credential

Openings come from turnover, not new growth. Differentiate to advance.

Labor data: BLS 2024