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Direct Support Professional at Pinnacle Services, Inc.

Pinnacle Services, Inc. Minneapolis, MN $16+/hour

JOB DESCRIPTION

Description:

Pinnacle Services is seeking dedicated, caring individuals to join our team as Direct Support Professionals! Our Direct Support Professionals have the ability to assist persons served with developmental disabilities, mental health diagnoses, and behavioral issues in a residential setting providing support and encouragement to work towards outcomes and goals to gain life skills. We have a variety of full time and part time shifts available throughout the metro area.


Duties and Responsibilities

Job duties and responsibilities of the position vary to meet the needs of persons served but may include:

  • Meal planning/preparation.
  • Facilitation of community activities by using company vehicles.
  • Assisting with personal and medical cares (helping with dressing, bathing, etc.)
  • Behavior management.
  • Medication administration.


Available Shifts

We have three shift types available all seven days of the week:

  • Mornings- 6am-2pm
  • Evenings- 2pm-10pm
  • Overnights (Awake or Asleep)- 10pm-6am


Salary Description

Direct Support Professional

$16.00/hour

$13.00/hour asleep overnights

Direct Support Professional Lead:

$17.00/hour

On-Call Direct Support Professional:

$17.00/hour for hours worked during on-call weekend.



Traditional Benefits for Full-Time Employees

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short Term Disability
  • Voluntary Life Insurance
  • Flexible Spending Account
  • Paid Time Off
  • 7 Holidays
  • 401K Eligible to contribute 6 months from start date.




Locations Available

Champlin

Chaska

Golden Valley

Minneapolis

New Hope

St. Louis Park



Pinnacle Service Inc. provides person centered services to people with intellectual, developmental, or behavioral disabilities in various settings. We provide top level services to the individuals that we support through, residential services, in-home care, case management and other supportive programs. We have ambitious standards and go above and beyond in our organization to set ourselves apart from the others.


Requirements:

Required Qualifications

  • Have a passion for helping others and is willing to assist persons served with their varying needs.
  • Must be 18 years or older.
  • Must successfully clear a background check.
  • Current driver's license, current auto insurance, reliable transportation and an acceptable driving record determined by Pinnacle Services policy. Unacceptable driving record will result in reduction of placement options.


Preferred Qualifications

  • Previous direct care experience.
  • CPR/AED certified (will train if missing qualification).


Compensation details: 16-16 Hourly Wage



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$33k is right at market for Home Health and Personal Care Aides nationally

National salary averages
$33k
↓ 5% vs typical mid-level
Entry
Mid
Senior
This job
$26k Market range (10th-90th percentile) $44k

Pay increases slowly with experience in this field.

Raises may be modest; negotiate well upfront.

Hot hiring, constrained wages

Employers are hiring actively, but pay hasn't caught up with demand. Focus on competing offers and non-salary benefits.

Hiring leverage
Candidate-favored
Wage leverage âš  Disconnect
Limited
Mobility
High mobility
Durability
Somewhat fragile

Who this leverage applies to

Stronger for: Senior candidates with options
Weaker for: Entry-level candidates, Career switchers

Where to negotiate

Base salary
Sign-on bonus
Title / level
Remote flexibility
Scope & responsibility
Start date / PTO

Likely Possible Unlikely

Watch out for

Wage disconnect: Hiring is active but pay hasn't responded—negotiate on other terms.

Use competing offers and timing to your advantage.

Does this path compound?

Job Growth →
High churn
Growth, flat pay
🚀 Compound
Growth + pay upside
⚠️ Plateau
Limited growth
Specialize
Experts earn more
Pay Upside →
High turnover market

Many openings, but pay doesn't scale as much with experience.

+17%
10yr growth
765,800 openings projected annually—mostly replacing retirees and turnover.
Typical: High school diploma or equivalent

Good time to build expertise—demand will chase supply.

Labor data: BLS 2024