Director, Business Analyst at Capital One

Director, Business Analyst

As a Business Director at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

Capital One's Card Risk organization serves a critical role in helping the organization to identify, mitigate, and manage risks. The members of the Card Risk organization serve as strategic advisors to the lines of business - helping them to remain well-managed and supporting their continued growth, innovation, and success.

As a Director on the Chief of Staff team, you will be responsible for leading high-impact strategic initiatives and acting as a force multiplier in supporting the executive leadership team, enabling leaders to execute strategic work while ensuring operational rigor. You will be accountable for overseeing high-priority strategic projects, shaping the workforce strategy, managing the budget, and developing executive-ready communications and presentations.

This dynamic, fast-paced role offers the chance to:

• Go deep into the organization to really understand the business
• Work directly with the senior leadership team
• Lead key and impactful horizontal initiatives
• Have personal impact on the culture and engagement of the 500+ associates within the organization
• Work with many diverse areas of the business

General Responsibilities:

- Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands

- Leadership: May manage and develop multiple analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One

- Product: Develop and implement new product and pricing strategies for various lending products; lead product level data modeling/analytics

- Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently

- Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability

- Strategic; analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management

- Strong business judgment, leadership and integrity: They should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business

- Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. They should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results

- Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

- Clear results orientation: display an intense focus on achieving both short and long term goals. They should be able to drive and execute an agenda in an uncertain and fluid environment

- Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus

Basic Qualifications:

• Bachelor's Degree
• At least 4 years of experience performing quantitative analysis
• At least 4 years of experience performing qualitative analysis
• At least 2 years of experience performing people management
• At least 2 years of experience performing project management

Preferred Qualifications:

• Master's Degree
• 2+ years of experience in financial services
• 1+ year of experience in consulting
• 3+ years of experience in people management