Director, Business Operations Independent Risk Management at SoFi

The role:Business Operations enables our business to scale faster and operate more efficiently. We are seeking a Director of Business Operations to support our Independent Risk Management (IRM) function. You will report to the Head of Risk Strategy and Operations and be responsible for the day-to-day operations of the broader (IRM) organization which includes Risk and Compliance. This role will be a trusted partner for the Chief Risk Officer and the extended leadership team and is your opportunity to showcase a breadth of strengths across strategy analysis project management problem-solving performance management program leadership cross-functional project management and more.What youll do:Partner with Risk leadership to translate risk strategy into operational plans KPIs and success metricsCoordinate cross-functional committees steering groups and reporting cycles to ensure consistent alignment on risk priorities.Support the development and maintenance of risk governance frameworks including policies standards and operating procedures.Map refine and optimize end-to-end risk processes and controls to ensure the organization is well managed (e.g. incident management issue remediation control testing model governance).Oversee a control testing function for Independent Risk Management ensuring that controls are well designed and performing as intended across the organizationManage workforce planning budgeting and capacity forecasts for the Independent Risk Management function.Ensure efficient workflows and handoffs across Risk Compliance Audit Technology and Business units.Champion continuous improvement (Lean/Six Sigma principles automation tooling enhancement).Assume complete ownership of projects and initiatives thoughtfully managing business case scope dependencies resources and milestonesProvide direct support for the CRO and Risk/Compliance Leadership teams on key business management deliverables including but not limited to budgeting and people strategy.Engage with enterprise Business Operations counterparts in other business units and functions on production and delivery of company-wide standardized processes such as quarterly planning and board deck preparationSupport exam and regulatory execution for Independent Risk Management deliverables.What youll need:12 years of experience leading cross-functional teams that combines strategic thinking with tactical executionPassion to learn responsibly grow our business and support our mission of helping members get their money rightPrevious experience managing business control (RCSA) and/or control testing frameworksAbility to break down challenges/opportunities build a strategy write an action plan identify resources and project-manage to completionTell a compelling story use data to drive strategy execution and optimizationHigh emotional intelligence to build relationships across all levels departments and personality types to lead without direct reporting linesTrack record of performance in a high growth dynamic environmentBias toward action strong analytical skills and solid business judgmentEagerness to roll up your sleeves to get things done (even the unglamorous things)Expert communication and presentation skills and the confidence to articulate present and debate your recommendations with anyoneAbility to balance and prioritize multiple work streams for different stakeholdersNice to have:Experience in management consulting investment banking and/or business operationsExperience in FintechMBARequired Experience:Director Key Skills Category Management,Athletics,Customer,ABAP,Hydraulics,ITI Employment Type : Full Time Experience: years Vacancy: 1